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What's DOS?
Posts: 1
Registered: ‎02-06-2018
Location: US
Views: 214
Message 1 of 1

Horrible Lenovo Customer Support

We have purchased over 20 Lenovo E470 laptops. 


These laptops come with TPM 2.0 on them, I simply asked Lenovo to either provide me the software to downgrade the TPM from 2.0 to 1.2 and I was told that was going to cost extra money, so instead they had me send the laptop back so they could downgrade the system. 


This was in the beggining of January, I got the laptop back at the end of January with NOTHING changed. I sent several emails and have been ignored. Today I spent over an hour on hold and was told they cannot help me. 



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