Hi,

sorry to hear this has happeneded to you too :(

ive had many people promise call backs and courier pick ups. None came through. 

Just horrible experience. Im waiting over a month now and i have had no word on my laptop repair. Its too long now that i have to take legal action agaisnt them.

Hello ljp,

could you please let us know the status on this please, has your tablet been collected?  Just out of interest had they perhaps covered the camera with a protective film and not removed it; I presume the pictures you published were taken with the camera?

There was nothing over the camera.  And the white screen? 

They picked it up on Saturday 18th.  I am waiting to hear re my repalcement/refund.  I will NOT accept it being fixed again.

Unbelievable!  They just called me from CPI - your repair people.  'we are sending the tablet back.  There is nothing wrong with it'  Seriously????  ' you had the camera on zoom and that is why it looks like that'  Honestly??  Seriously???  And what about the fact that the screen keeps disappearing and going white???  'well, you had it on zoom'   Huh???  I took the white screen photos OF my tablet WITH my mobile phone so show you what it looks like.  ' yes, you had it on zoom' 

So, Lenovo, please tell me what is going on?  Who do you have working for you?  I REFUSE to take this tablet back.  you have people who think the above white photos are taken with the tablet when they clearly SHOW the tablet, and that the photos taken in my lounge are perfectly fine. 

I am incredulous.  I really am.   

And FYI, the service ID numbers are 1606697144 (the first time - the first month) and 7024904236 the second time (now)  

the tech guy from CPI called me last week.  Appologised for the woman who had called me before.  They have now had it for 10 days.  It's Wednesday.  No news