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Lenovo Staff
Lenovo Staff
Posts: 2,226
Registered: ‎05-01-2008
Location: MY
Views: 566
Message 11 of 62

Re: IWS in Argentina

Hi IPnaSh,

 

Not sure what time you're referring to, but here's my thoughts.

 

If talking about info passed on to customer service centres, I really have no idea, but I presume it to be completed by end of this week or might be even faster than i've thought.

 

In regard to contacting you for fixing the machine, i think should be these few days since your case has received attention from manager.

 

Cheers,

Cleo


T410, x240

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English English Community   Deutsche Deutsche Community   Español Comunidad en Español   ru.gif Русскоязычное Сообщество
Retired Guru
Posts: 2,415
Registered: ‎06-05-2010
Location: Rosario, Santa Fe, Argentina
Views: 561
Message 12 of 62

Re: IWS in Argentina

Cool. I called more times these months to Customer Support than to my girlfriend.

 

If I can get my machine repaired, I am interesed to buy a warranty extension too!

 

Thanks!

IPnaSh
First Spanish Community Guru - Colaborador ad honorem

Lenovo
Lenovo Staff
Lenovo Staff
Posts: 2,226
Registered: ‎05-01-2008
Location: MY
Views: 555
Message 13 of 62

Re: IWS in Argentina

IPnaSh,

 

Hahaha do not ignore your girlfriend!

 

Anyway, thanks for being so patient!

 

Cheers,

Cleo

 


T410, x240

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English English Community   Deutsche Deutsche Community   Español Comunidad en Español   ru.gif Русскоязычное Сообщество
Retired Guru
Posts: 2,415
Registered: ‎06-05-2010
Location: Rosario, Santa Fe, Argentina
Views: 537
Message 14 of 62

Re: IWS in Argentina

Today, I was contacted by Lenovo Support. The ask to send my laptop to service.

 

Hope they can fix this.

IPnaSh
First Spanish Community Guru - Colaborador ad honorem

Lenovo
pepemosca
Token Ring
Posts: 473
Registered: ‎05-29-2010
Location: Argentina
Views: 531
Message 15 of 62

Re: IWS in Argentina

@IPnaSh, keep as posted.

 

I still can't get my computer fix.

________________________________
Lenovo IdeaPad Y560 - 06462BU - Black
Retired Guru
Posts: 2,415
Registered: ‎06-05-2010
Location: Rosario, Santa Fe, Argentina
Views: 512
Message 16 of 62

Re: IWS in Argentina

I left the laptop at Unisys. Now I'll wait for news.

 

@pepemosca

I'm sure that your problem can be solved with highness. Be patient.

IPnaSh
First Spanish Community Guru - Colaborador ad honorem

Lenovo
Retired Guru
Posts: 2,415
Registered: ‎06-05-2010
Location: Rosario, Santa Fe, Argentina
Views: 468
Message 17 of 62

Re: IWS in Argentina

Today I recieved a call from local service. They repair my machine! I must to pick it up!

IPnaSh
First Spanish Community Guru - Colaborador ad honorem

Lenovo
pepemosca
Token Ring
Posts: 473
Registered: ‎05-29-2010
Location: Argentina
Views: 457
Message 18 of 62

Re: IWS in Argentina

@IPnaSh, great news!
________________________________
Lenovo IdeaPad Y560 - 06462BU - Black
Retired Guru
Posts: 2,415
Registered: ‎06-05-2010
Location: Rosario, Santa Fe, Argentina
Views: 447
Message 19 of 62

Re: IWS in Argentina

@pepemosca

 

Yeah! It works very well, except they forgot to connect the inductive panel. So, I must to send it again.

 

Do you have any news with your laptop? Anyone contacted you?

IPnaSh
First Spanish Community Guru - Colaborador ad honorem

Lenovo
pepemosca
Token Ring
Posts: 473
Registered: ‎05-29-2010
Location: Argentina
Views: 443
Message 20 of 62

Re: IWS in Argentina

Well, the guys at Unisys told me that they had receive an email saying that some parts are coming to Argentina to fix my computer.

But, they are not sure what is it... And if those will fix my LCD panel at all.

So, I have to wait.

Fingers crossed.

________________________________
Lenovo IdeaPad Y560 - 06462BU - Black

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