01-03-2017 07:31 AM - last edited on 01-04-2017 08:04 AM by Majestic
I would like to congratulate Lenova for making so difficult for a client to send an e-mail for customer services. So I am here opennig a forum topic just to reach a Correspondence contact.
After only about a month usage my lenova 510 s did not turn on at all after going to sleep mode. (First time I have seen such a thing after using so many laptops of so many brands for over 17 years) It has been in the repairs for almost a month and I have no idea how can I trust this product any more. By the way according to what I searched from the Internet forums I am not the only one living this problem.
The laptop was purchased from a currys PC store and as a self-employed IT specialist I have been living enormous difficulty handling my job without a personal laptop. Please contact me from *********@gmail.com.
Mod's Edit: Additional information added to Subject line for clarity of issue. Email address removed from public view to protect owner from email harvesters.
01-03-2017 08:26 AM - last edited on 01-04-2017 08:05 AM by Majestic
Hello, I am dealing with the same nightmare dealing with this company. Did you ever get the issue resolved? And if so, do you have a number? I can't get anyone to help me and I now have been without a laptop for over 2 weeks. I would appreciate any info you may have.
Mod's Edit: Additional information added to Subject line for clarity of issue.
01-04-2017 09:25 AM - edited 01-04-2017 09:26 AM
I'm not sure if there is any direct number you can call....but there is a Lenovo chat function OR you can have a Lenovo agent contact you by phone. (at least in the US)
01-06-2017 04:16 AM - last edited on 01-06-2017 04:32 PM by NateS
Unfortunately no. I purchased the notebook from Curry's PC shop. And 28 days of repairment duration is exceeded. So Curry's will give me a voucher for the price of laptop. But I had to spend a time over a month which was a nightmare especially when your job is related with IT. So lesson learnt, stay away from certain brands for your mental health.
Moderator comment: Post edited to conform with the Community Rules. Keep it clean.