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17 Posts

11-13-2010

United States

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Re: Ideapad U & Y Series Shipping Discussion (2010)

2010-11-18, 17:01 PM
LOUISVILLE, KY, US18/11/20108:57ADDITIONAL CLEARING AGENCY INFORMATION OR DOCUMENTATION IS REQUIRED FOR CLEARANCE / RELEASED BY CLEARING AGENCY. NOW IN-TRANSIT FOR DELIVERY

 

Does that mean it's left KY? Because there's no "DEPARTURE SCAN" and the status of the package says 'exception'.

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4169 Posts

11-20-2007

United States of America

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Re: Ideapad U & Y Series Shipping Discussion (2010)

2010-11-18, 17:15 PM
It means it's waiting to be cleared in Customs.

keep-calm-it-s-a-thinkpad-sm2.jpg

English English Community   Deutsche Deutsche Community   Español Comunidad en Español   ru.gif Русскоязычное Сообщество


Jane
nonnymouselenovoff1.gif

2015 X1 Carbon, ThinkPad Slate, T410s, X301, X200 Tablet, T60p, HP TouchPad, iPad Air 2, iPhone 5S, IdeaTab A2107A, Yoga Tablet, Yoga 3 Pro
I AM one of those crazy ThinkPad zealots!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

I am not a Lenovo employee

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17 Posts

11-13-2010

United States

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Re: Ideapad U & Y Series Shipping Discussion (2010)

2010-11-18, 17:18 PM
So it doesn't mean it's ALREADY cleared in Customs?
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4169 Posts

11-20-2007

United States of America

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Re: Ideapad U & Y Series Shipping Discussion (2010)

2010-11-18, 17:21 PM
Well, it's two contradictory statements, and of the two, you'll be less disappointed if you don't choose to believe the second one about transit is the correct one. Take a deep breath. It'll get to you in a few days.

keep-calm-it-s-a-thinkpad-sm2.jpg

English English Community   Deutsche Deutsche Community   Español Comunidad en Español   ru.gif Русскоязычное Сообщество


Jane
nonnymouselenovoff1.gif

2015 X1 Carbon, ThinkPad Slate, T410s, X301, X200 Tablet, T60p, HP TouchPad, iPad Air 2, iPhone 5S, IdeaTab A2107A, Yoga Tablet, Yoga 3 Pro
I AM one of those crazy ThinkPad zealots!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

I am not a Lenovo employee

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17 Posts

11-13-2010

United States

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  • Posts: 17
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  • Message 155 of 163

Re: Ideapad U & Y Series Shipping Discussion (2010)

2010-11-20, 1:10 AM

Ideapad Y560

Ordered: 11/10

Shipped:11/17

Delivered: 11/19.

 

No problems at all here. =)

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4169 Posts

11-20-2007

United States of America

23525 Signins

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Re: Ideapad U & Y Series Shipping Discussion (2010)

2010-11-20, 1:59 AM
That's great news!

keep-calm-it-s-a-thinkpad-sm2.jpg

English English Community   Deutsche Deutsche Community   Español Comunidad en Español   ru.gif Русскоязычное Сообщество


Jane
nonnymouselenovoff1.gif

2015 X1 Carbon, ThinkPad Slate, T410s, X301, X200 Tablet, T60p, HP TouchPad, iPad Air 2, iPhone 5S, IdeaTab A2107A, Yoga Tablet, Yoga 3 Pro
I AM one of those crazy ThinkPad zealots!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

I am not a Lenovo employee

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29 Posts

11-11-2010

California

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  • Message 157 of 163

Re: Ideapad U & Y Series Shipping Discussion (2010)

2010-11-23, 7:01 AM

Update:

You might remember my frustration with Lenovo for not correcting an order and shipping me the wrong computer.

I received the wrong computer last Friday. I called Lenovo-- they gave me a return authorization-- and UPS picked up the computer at my home today (Monday).

 

Here's the real surprise: UPS delivered the correct computer at the same time they took back the wrong one!

 

I think Lenovo really went out of their way to get me the right computer *once they understood the problem. I don't know why they kept telling me the right computer was on order when Order Status said otherwise.

 

The end result is Lenovo corrected the order on Tuesday and my new computer arrived less than a week later.

 

Thank you Lenovo. The Y560 is a beautiful laptop.

 

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1 Posts

11-30-2010

Georgia

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  • Message 158 of 163

Re: Ideapad U & Y Series Shipping Discussion (2010)

2010-11-30, 7:04 AM

I called Lenovo customer support and received my RMA number, case number, and etc because I'm sending my laptop in. However, I noticed that there's a FedEx prepaid program.

 

Is it mandatory that I ship my laptop back in via FedEx?

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1 Posts

12-07-2010

japan

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  • Message 159 of 163

Re: IdeaPad Shipping / Order discussion

2010-12-07, 12:21 PM

i am from japan, and i order lenemo on dec 1 which , when verifying shipping date it was 7 . After mailing about why there is more delay. i got reply will be shipped 13

 

My first lenovo is giving me a bad experience.

 

I dont know this thread is been looked out by admin or not. Whole lot of complain yet service is not improved.

 

What message its trying to deliver?

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5 Posts

12-19-2010

ATL

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  • Message 160 of 163

Re: IdeaPad Shipping / Order discussion

2010-12-19, 8:44 AM

I ordered mine today! So excited but...

 

Est. Ship Date is 03/29/11

 

It doesn't take that long, does it? lol

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