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32 Posts

07-04-2012

United States of America

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Re: Ideapad U & Y & Z Series Shipping Discussion (2012)

2012-07-16, 2:09 AM
Jesus...that's just great news haha.

Well, it's 9 PM on the 15th and still "in production". I really hope they figure it out or I might just cancel and order it off of Amazon. They have the U410 on there ready to ship.

If still nothing tomorrow I will call them. Hopefully TY_lenovo has gotten my message, it seems that he speeds things up.

Good luck.
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3 Posts

07-16-2012

seattle,wa

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  • Message 192 of 1101

Re: Ideapad U & Y & Z Series Shipping Discussion (2012)

2012-07-16, 4:03 AM

Hey Guys

 

i ordered a lenovo U410 ultrabook  (without any customization) on july 4th. The ship date keeps on changing (earlier it was 12th July , then 14th and now 15th july).  the product doesn't seem to enter US itself as there is no UPS tracking number.

 

Is there any way we can know the status, logging into my account and clicking my order status shows " connection timeout error".

 

I am planning to cancel in case it doesn't ship my tommorrow (as i need laptop before i travel this weekend).

 

Thanks

V

 

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32 Posts

07-04-2012

United States of America

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  • Message 193 of 1101

Re: Ideapad U & Y & Z Series Shipping Discussion (2012)

2012-07-16, 5:06 AM
Roger -- sounds like you are literally in the exact same boat as I am.

I'm not having any connection timeout errors though. That might be an issue on your end. I think we will get these soon, they are just slow at updating their websites.

See if you can contact lenovo about this tomorrow and report back. I'm assuming that because we ordered ours on the same day our shipping results will be almost identical.

Good luck.
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3 Posts

07-05-2012

Ontario

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  • Message 194 of 1101

Re: Ideapad U & Y & Z Series Shipping Discussion (2012)

2012-07-16, 6:04 AM

Hey Kougar, I live in Ontario and ordered a Y570 on July 1st. They hadn't updated their status page for over a week so someone on chat told me when I was asking them about what was up that I would be put on a "special" list or whatever. So, I got shipping confirmation on July 9th, but as of today, the tracking number they gave me doesn't work. I just message Ty_Lenovo so hopefully he/she can help me :)

 

I think as long as you are a family member  you can sign, or 18 probably if the other is not true. Also, I believe they will just go to a UPS warehouse or something if you can't pick it up at your house, and you can go pick it up from them. I could be wrong, so maybe check their site or google it.

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14 Posts

07-02-2012

Canada

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  • Message 195 of 1101

Re: Ideapad U & Y & Z Series Shipping Discussion (2012)

2012-07-16, 14:35 PM
Hey ksera

Great news, the tracking number you were given will work hopefully in a few days, since your package has to leave customs for it to work (usually a few days).

Yeah I got confirmation that in Canada you could sign if you're 19 (yet in Quebec it's 18 to be an adult, but it doesn't really matter).

Other than that,my package had been of "departed" since Friday night by UPS, I know they don't update on weekends, let's see if they update it soon!
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3 Posts

07-05-2012

Ontario

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  • Message 196 of 1101

Re: Ideapad U & Y & Z Series Shipping Discussion (2012)

2012-07-16, 19:26 PM

So, my package was dellivered this morning. Looks like they gave me an invalid tracking number, cause it still doesn't work

 

I guess my case was a happy one, ordered on July 1st, shipped July 9th, and delivered in Southern Ontario on July 16th. Haven't had time to test everything yet. there is a lot of bloatware but I'll deal with it later when I know what it all does. The speakers blip sometimes, but thats probably cause they can't do some vibration for low /high frequencies (these are the intigrated speakers, have not tried other speakers yet).

 

 

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10 Posts

07-12-2012

Arizona

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  • Message 197 of 1101

Re: Ideapad U & Y & Z Series Shipping Discussion (2012)

2012-07-16, 21:20 PM
Still no update on my order status page...still says July 26th and "still in production" when i ordered on the First of July. About ready to cancel my order...
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32 Posts

07-04-2012

United States of America

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  • Message 198 of 1101

Re: Ideapad U & Y & Z Series Shipping Discussion (2012)

2012-07-16, 22:57 PM
Great news for the people who got theirs. I called Lenovo today and of course they have "no guaranteed ship date" but the guy was going to submit an order for them to send me the final one. Like that will do anything...

After that I checked the status page and my ship date was moved yet again to tomorrow.

So, it should have shipped the 12th. Now it's saying the 17th. And who knows how accurate that will be. If it does not say it shipped tomorrow I will most likely call and cancel.

I'm sure Lenovo makes great computers but honestly this is ridiculous. It disappoints me that a company that prides themselves so much in their electronics completely lie to their customers and have no handle on their business.
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3 Posts

07-16-2012

seattle,wa

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  • Message 199 of 1101

Re: Ideapad U & Y & Z Series Shipping Discussion (2012)

2012-07-17, 0:27 AM

I saw the ship date move to 24th july today. So i was on chat session with the guys and told them to cancel my order. He said it will take 3 -5 business days for the cancellation to be effective.

 

However i went ahead and told them to cancel it, reason being even if it ships before cancelling seems like they can reroute UPS package to their center and refund the money.I am sure it won't ship before that :)

 

I wanted this by end of week to take it to give it to someone, now it doesn't make sense to accept it so late since purpose is defeated and i don't need it.

 

 

Bottomline: If you order during discount days prepare for delay!

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3 Posts

07-16-2012

seattle,wa

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  • Message 200 of 1101

Re: Ideapad U & Y & Z Series Shipping Discussion (2012)

2012-07-17, 0:35 AM
Correction: The above date was Delivery date, Ship date was 17th July.
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