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Update on case.
Today Lenovo Japan confirmed that my thinkpad is under warranty, and that it's fault should be a warranty repair. However, they can't repair it, or forward it for repair in another country. They will return it to me. Although they can't repair it, they have deleted all the data from it for me! (Thanks very much! An accepted consequence of it being repaired, but not when they take three weeks to not repair it.) They also confirmed that no one in Lenovo Japan speaks English, my phone calls were always in Japanese. Therefore, my request for them to explain in writing, why they couldn't repair it, and why it took them three weeks to decide this, can only be sent in Japanese.
