Showing results for 
Search instead for 
Do you mean 
Reply
Paper Tape
Posts: 1
Registered: ‎11-18-2011
Location: Australia
Message 1 of 5 (2,365 Views)

Is lenovo service Email address right? Could anyone help me, please?

I try so many times to send my invoice copy to lenovo_pop@suth.com ,  but always  failed and display the information as below.

 

(This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed.

lenovopop@lenovo.suth.com  )

 

Had anyone had seen it before? How to fix it ?  Appreciate it~~~ 

Highlighted
Posts: 2,226
Topics: 83
Kudos: 293
Solutions: 142
Registered: ‎05-01-2008
Location: MY
Message 2 of 5 (2,279 Views)

Re: Is lenovo service Email address right? Could anyone help me, please?

[ Edited ]

Hi bocaidashi,

Welcome to Lenovo Community!

In regard to your question, may I know how you get this email in the first place?

- Cleo


T410, x240

Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

How to send a private message? --> Check out this article.


English Community   Deutsche Community   Comunidad en Español   Русскоязычное Сообщество
What's DOS?
Posts: 1
Registered: ‎07-27-2012
Location: AU
Message 3 of 5 (1,951 Views)

Re: Is lenovo service Email address right? Could anyone help me, please?

I was given the same email address when I talked to the support people today.

 

I'd also like to know if it's a valiemail address, as it doesn't seem to be related to Lenovo at all.

 

Is it safe to send a copy of my invoice to "lenovo_pop@suth.com" or is this some scam?

 

Thanks,

A

Posts: 21,009
Topics: 128
Kudos: 1,273
Solutions: 1,357
Registered: ‎12-19-2008
Location: Australia, Melbourne
Message 4 of 5 (1,935 Views)

Re: Is lenovo service Email address right? Could anyone help me, please?

For what purpose is this email given? Warranty, service, inquiry, etc?
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
Community SuperMod
Posts: 4,012
Registered: ‎04-25-2008
Location: San Francisco
Message 5 of 5 (1,922 Views)

Re: Is lenovo service Email address right? Could anyone help me, please?

suth.com resolves to Sutherland Global. Lenovo uses them for warranty support services. So the email address seems legit, especially if you are talking to them about something warranty-related.

 

A lenovo.com email address would be less confusing for us...

 

Hope this helps!

I don't work for Lenovo. I'm a crazy volunteer!
Top Kudoed Authors