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5884 Posts

11-24-2007

US

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Re: Keyboard Flex discussion - T400 / T500 / W500 ThinkPad customers

2008-12-30, 21:11 PM

guer0004 wrote:

Are all T400s now being shipped with the old keyboard design (without the flex problem)?


dan,

 

perhaps the following quote by tim will be of some help...

 


Tim_Lenovo wrote:

Lenovo development continues to evaluate and revise the keyboard support infrastructure to realize weight saving potential, while preserving tactile feel.  In the interim, manufacturing has shifted the majority of production to the alternate keyboard design previously used on '61 series systems.


 the above was posted in the accepted solution to this thread found here.

ThinkStation P700      ThinkPad X1C7

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287 Posts

11-26-2007

Raleigh, NC

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Re: Keyboard Flex discussion - T400 / T500 / W500 ThinkPad customers

2008-12-31, 16:22 PM

Folks,

I've gotten several questions on this and wanted to clarify. At this time, I have no way to guarantee or determine which keyboard you will receive if you order a new system. When you receive your system, you can check the keyboard part number to determine which you have received and if you would like to replace the newer design with the old one, I'm happy to help you with that.

 

Happy New Years everyone :robotvery-happy:

-----------------------------------
Tim Supples
Lenovo Social Media

Got a question? Don't PM me, post it on the forum!
Lenovo Blogs
X60 Tablet SXGA+ primary, Z61p fully loaded workhorse
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15 Posts

12-27-2008

Charlottesville, VA

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Re: Keyboard Flex discussion - T400 / T500 / W500 ThinkPad customers

2008-12-31, 19:03 PM

  Hi Tim, I PM'd you recently, and I never got a reply back. I would like a replacement keyboard for my T400.

 

Thanks and have a happy new year. 

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287 Posts

11-26-2007

Raleigh, NC

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Re: Keyboard Flex discussion - T400 / T500 / W500 ThinkPad customers

2008-12-31, 19:12 PM
Gatorman - you got a reply at 1:59pm EST today ;)
-----------------------------------
Tim Supples
Lenovo Social Media

Got a question? Don't PM me, post it on the forum!
Lenovo Blogs
X60 Tablet SXGA+ primary, Z61p fully loaded workhorse
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3 Posts

12-28-2008

California

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Re: Keyboard Flex discussion - T400 / T500 / W500 ThinkPad customers

2008-12-31, 22:29 PM

 Hi Tim, I PMed you on December 27, but never got a reply back.  I'd like a replacement keyboard for my T500, please.

 

Happy New Year!

 

Michael

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1 Posts

12-24-2008

Melbourne, Australia.

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Re: Keyboard Flex discussion - T400 / T500 / W500 ThinkPad customers

2009-01-02, 11:38 AM

Hi Tim,

 

I've sent you a PM with all the particulars you asked us to provide when seeking the old style T61 keyboard for our new T400 notebooks.

 

Thanks again!

 

Happy New Year!

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3 Posts

12-30-2008

Germany/Saxony

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Re: Keyboard Flex discussion - T400 / T500 / W500 ThinkPad customers

2009-01-03, 15:35 PM

Hi Tim,

 

I've sent also you a PM with all the particulars you asked us to provide when seeking the old style T61 keyboard for our new T400 notebooks.

 

Thanks again!

 

Silvio P.

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9 Posts

12-09-2008

Slovakia

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Re: Keyboard Flex discussion - T400 / T500 / W500 ThinkPad customers

2009-01-03, 21:08 PM
Hi, is there any update on non-US language keyboards?
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4 Posts

01-05-2009

usa

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Re: Keyboard Flex discussion - T400 / T500 / W500 ThinkPad customers

2009-01-05, 3:36 AM

I own a W500 and just knew this from another BBS. So I came here and PM'd Tim.

 

Anyway, I like Lenovo's way of dealing with this issue.

 

Hope all of us will have a happy ending.

 

Happy New Year to all!

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16 Posts

12-07-2008

USA

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Re: Keyboard Flex discussion - T400 / T500 / W500 ThinkPad customers

2009-01-05, 22:15 PM

Tim, PM sent.  Thank you for the great job that you, Mark, and Cleo are doing.

 

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