03-31-2016 08:03 PM
It is true that the gaming laptop cannot last for less than 18 months? I'm very concern that your brand name is dropping fast due to the poor quality and service.
I bought a 64947000 model in Aug 15, it breakdown in Dec 16, and the service centre, Opus IT almost 4 months to tell me that the parts replacement was 1,700.....woo that almost the price of new unit.
1) is Levono liable to product Quality if it's a manufacturing defect and over the 1year warranty?
2) is the 3 months wait acceptable to Lenovo?
3) do levono perform realiability testing on your product? if yes, how can a laptop can last only less than 18 months, and btw, I'm not a heavy user.