05-07-2014 01:27 PM
I just spoke with a Lenovo customer service representative. She confirmed that Lenovo OneKey Recovery will not backup to a network drive. This is an unusual gap in functionality.
When will Lenovo update its OneKey Recovery software to be able to backup (and restore) from a network drive? (i.e. NAS or Network Attached Storage)
(I am asking my question here as a Lenovo customer service portal. If this is not Lenovo's customer service portal for questions submitted electronically, please direct me there.)
09-05-2014 02:50 PM
Well I must say that the customer service rep you spoke with is incorrect! You can indeed backup to a network drive, I JUST did it! You can not backup to the NAS drive network addressEX: //10.0.0.1/drivename/), it just must be first mapped to a drive letter(EX: Z.
As far as recovering from a NAS drive, that is where I am left a bit lost... I have a solution, but not as simple as inserting a recovery disc/usb and then doing a recovery from the network location. All options to create a recovery disc seem to also include the data for the recovery, not just a recovery disc that then allows choosing of a location with the backed up recovery image.
My solution that should work although; make a very minimal system backup to a DVD or CD. Since the backup will then have the Windows OKR software, you could then within windows go about doing a system backup from a mapped network disc.
To be honest tho, I would recommend other backup software, after doing this update I realized that this software only has the option for full backups... Kind of a pain that it is lacking an incremental backup(a backup that allows a 2nd set of backups to only backup changes made since the first initial full-backup -- saving lots of time from always doing a full backup).
NOTE: I have not actually completed a restore yet, the ability to restore I saw requires a reboot, which then I still am not 100% sure that you are then able to access the NAS backup image... Another solution that I see will work 100% is within windows OKR you can choose the system recovery from image file and then proceed to burn CD/DVD which would work, albeit having to burn possibly several discs.
My next backup I will most definatly be switching my backup software