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Posts: 12
Registered: ‎01-29-2012
Location: New Zealand
Message 1 of 5 (643 Views)

Lenovo Repair Authorisation Form

Hi ive got a question about the lenovo repair authorisation form. At the bottom there is a segment regarding checking the repair of my device and tells me to goto this site http://www.lenovoclub.com.hk/service/enquiry. However at this site it asks me to enter my repair service form number which is an 8 digit code however I cannot find this code anywhere do you have any idea what it is? Also it tells me to present the form when I collect my machine from lenovo but I won't be collecting it directly from lenovo as I am collecting it from the courier so how does that work?
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Posts: 13,484
Registered: ‎12-07-2009
Location: Česká Republika
Message 2 of 5 (629 Views)

Re: Lenovo Repair Authorisation Form

hi spartan_107

i'm not sure but there may be a difference for the digits. for example, it's hong kong site so guessing the site is for users who live there.

please, check the link below:

http://consumersupport.lenovo.com/us/en/RepairStatus/RepairStatus.aspx


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Posts: 12
Registered: ‎01-29-2012
Location: New Zealand
Message 3 of 5 (626 Views)

Re: Lenovo Repair Authorisation Form

Hi

I live in New Zealand and cannot find that page for my country also I cant locate this code any where on the form I dont think.

Posts: 2,226
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Message 4 of 5 (532 Views)

Re: Lenovo Repair Authorisation Form

Hi spartan_107,

Did you get the form from the repair centre ? Maybe you can post them this question. As far as i know, the website is for Hong Kong's repair status checking just like yigit has suggested.

Regards,
Cleo


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Registered: ‎12-19-2008
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Message 5 of 5 (518 Views)

Re: Lenovo Repair Authorisation Form

[ Edited ]
You dont need to worry about it, from memory it is for Internal audit use.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
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