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Fanfold Paper
Posts: 1
Registered: ‎04-08-2016
Location: US
Views: 365
Message 1 of 1

Lenovo U530 hinges problem

I bought a Lenovo U530 ideapad and six months after the warranty expired there was an issue with the hinges. I was unable to close my laptop and when I tried to fold it I could hear weird sounds as if the screen was about to break. I spoke to the lenovo customer service and they said since the warranty has expired they had nothing to do and gave me an average estimate of $400 which is half the price of the laptop. I checked the reviews for the product and everyone was complaining about the same problem. So it is not just my issue, there are many people who are having the same hinges problem. So it is a defect in the model itself. I told the same to the representative but they said they can do nothing about it. I am a student and it cost me a lot to get it repaired. I am highly disappointed with this purchase. I would neither buy a lenovo laptop again nor recommend it for anyone. I did not expect this kind of a service.

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