08-29-2014 02:24 PM
Solved! Go to Solution.
09-03-2014 02:57 PM - edited 09-03-2014 03:03 PM
I wanted to reply here on your original thread . I appreciate your noting your prior case 10140045 - this appears not to have been routed correctly and was closed out. We will escalate this situation and ensure follow up.
I appreciate your speaking up, and your patience. I really hope we can restore your confidence in Lenovo.
09-19-2014 01:26 PM