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DomenicoV
What's DOS?
Posts: 1
Registered: ‎10-09-2019
Location: GB
Views: 191
Message 1 of 2

Medion service is appalling

Hi. I've sent my tablet for repair and they've received it on the 23rd of September. 

Until now nobody replies to emails and I don't know where my tablet is.

I also wrote to Lenovo CS that has ignored me so far.

Can somebody help me? I have attached the return label with all the info.

thanks

 

[Moderator Note: Attachment removed for privacy reasons. Moving this to customer service discussions.]

 

Administrator
Administrator
Posts: 7,452
Registered: ‎09-03-2014
Location: SK
Views: 141
Message 2 of 2

Re: Medion service is appalling

Hello and welcome to Community,

 

I wasn't aware they had an email contact for tablet support in the UK but my suggestion would be to always call if you have already sent the system in #2 is the correct selection for tablets and make sure you have your case number or serial number on hand.supportuk.PNGsupportuk

 

 

 

 

Andy

 

English Community Leader
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