04-04-2019 02:21 AM
I returned a Thinkpad X1 12 working days ago and I haven't received any notification the has been processed.
This is the RMA: 4221784156. Can the status of the return be checked somehow?
04-18-2019 01:35 PM
I have contacted Lenovo. They showed me a Refund Order, but I haven't received the refund. I contacted PayPal and they are saying the refund hasn't been made. I contacted Lenovo again and like that back and forth. Is there something I can do to get the refund. Is the delay normal practice or they haven't proceeded it at all?
04-23-2019 02:34 AM
I contacted the relevant department and they refer to two refunds which were released to Pay Pal on Feb. 22. for a sleeve and on Mar. 21. for a notebook. Assuming you received the refund for the sleeve, it's showing on Pay Pal, how long after the Feb. 22. date did that appear on your account please?
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04-23-2019 03:04 AM
They appeared on the next day, i.e. on Feb. 23 for the sleeve and Mar. 22 for a mouse, but nothing for the notebook. The mouse was in the same return package as the notebook. I can't find if Lenovo has done a mistake and the refund for the laptop isn't done correctly, or PayPal is delaying the refund because of some their reason?