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2 Posts

01-09-2021

United States of America

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No refund for returned lenovo legion even after almost a month

2021-01-10, 6:07 AM

Hi, I purchased lenovo legion with order #4299367870 during the holiday season. Later on, I returned it after purchasing a upgrade version. I sent it through RMA #4222340754 on 12/10/2020 and it is shown as delivered at lenovo return center by UPS ON 12/17/2020. I still haven't received by refund. I have called lenovo customer care many times but they earlier said that a manger would make the refund and sometimes they said that refund has already been made but later said there is some error on their side. Every time they have refused to send me an acknowledgement mail and even refused to provide a complaint #. though I am a fan of lenovo laptops but I never knew the customer service would be so horrible when it comes to refunds.cpuld anyone provide any suggestions about what shall I do next?

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10467 Posts

09-04-2014

Slovakia

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Re:No refund for returned lenovo legion even after almost a month

2021-01-13, 16:47 PM

Hello and welcome to the Community,

I've been informed that so far it's not been possible to locate your return using the tracking number / label that was sent to you. In order for me to double check everything could you please provide me with the tracking number for the returned system please.

 

Thanks

 

Andy

 

English Community Administrator
Lenovo eServices

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2 Posts

01-09-2021

United States of America

13 Signins

20 Page Views

  • Posts: 2
  • Registered: ‎01-09-2021
  • Location: United States of America
  • Views: 20
  • Message 3 of 3

Re:No refund for returned lenovo legion even after almost a month

2021-01-14, 0:39 AM

Hi Andy,

Sure it is 1Z992AT29098308927. 

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