Support in other languages: 
Showing results for 
Search instead for 
Do you mean 
Welcome to the Lenovo Community

Welcome to the Forums!

Welcome to Lenovo's Peer-to-Peer Discussion Community!
Please note our guidelines. How to register and login and Community FAQs.
Shape the Future of PCs

Help Lenovo Shape the Future of PCs

Take the ownership survey. Share your ideas with our product team
Community Spotlight

Visit the Lenovo Blogs!

Check out the ThinkPad Time Machine
Visit the Community Spotlight Blog
Windows  10

Are you ready for Windows 10?

Get to know Windows 10
Visit the Windows 10 Support Center
Blue Screen Again
Posts: 1
Registered: ‎11-07-2011
Location: Philadelphia, PA
0 Kudos

Obtaining a Sales Receipt



My IdeaPad was recently stolen and for insurance purposes I've been trying to contact Lenovo regarding a copy of my sales receipt (the original is unfortunately long gone).  I have my credit card receipt from the exact day of purchase directly from the Lenovo website, but the representatives I've spoken to & emailed with thus far have not been helpful.  I'm assuming Lenovo DOES have a receipt of this purchase somewhere in their system, so who exactly can I contact for a response & receipt copy?


Very frustrated.


Elizabeth Christian

Posts: 20,913
Topics: 128
Kudos: 1,261
Solutions: 1,344
Registered: ‎12-19-2008
Location: Australia, Melbourne

Re: Obtaining a Sales Receipt

hum, when you made the purchase did you create a Lenovo account on the Lenovo website? in the account there is a record of sales, with a sales transaction number, with that number you can call up Lenovo customer support and request another copy of the tax invoice to be sent out to the same address.

This is doable.

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft