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eac2010
Blue Screen Again
Posts: 1
Location: Philadelphia, PA
3,529 Views
Message 1 of 2

Obtaining a Sales Receipt

Hello,

 

My IdeaPad was recently stolen and for insurance purposes I've been trying to contact Lenovo regarding a copy of my sales receipt (the original is unfortunately long gone).  I have my credit card receipt from the exact day of purchase directly from the Lenovo website, but the representatives I've spoken to & emailed with thus far have not been helpful.  I'm assuming Lenovo DOES have a receipt of this purchase somewhere in their system, so who exactly can I contact for a response & receipt copy?

 

Very frustrated.

 

Elizabeth Christian

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lead_org Microsoft MVP Contributor
Microsoft MVP Contributor
Posts: 21,009
Location: Australia, Melbourne
3,497 Views
Message 2 of 2

Re: Obtaining a Sales Receipt

hum, when you made the purchase did you create a Lenovo account on the Lenovo website? in the account there is a record of sales, with a sales transaction number, with that number you can call up Lenovo customer support and request another copy of the tax invoice to be sent out to the same address.

This is doable.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
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