02-12-2018 12:00 PM
I have bought a P40 (20GQ001NMB) 8 weeks ago.
After 3 weeks the motherboard died, but they replaced it within 7 days.
Now the replacement motherboard is not working anymore.
They will replace it again, but they have none in stock and they don't know when new ones will arrive. It's been already 6 days after I contacted them and now I really need it urgent!
Is there anywhere else I can claim my "on site next business day" warranty
From the 8 weeks I have it, it was already broken for more than 2 weeks...
Is this a normal situation? It's also been my first experience with Lenovo...
02-12-2018 08:42 PM