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10-22-2012

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Paid retailer for Lenovo warranty extension, but warranty not extended!!!

2012-10-22, 12:15 PM

 

About 20 students of Karunya University paid Rs 4000 to the Authorised Lenovo service centre, Vectra Computer Solution, Madurai for extending the warranty of Lenovo SL-400 laptops.

 

However, Vectra, Madurai has not extended the warranty of any of the students even after more than 2 months of paying the money. They are cheating the students by collecting more than Rs 40000 and not replacing the parts.

 

PLEASE INSTRUCT VECTRA, MADURAI TO EXTEND THE WARRANTY AND REPLACE THE PARTS AS SOON AS POSSIBLE.....

 

Moderator edit:  There is no need to YELL in subject lines - subject line adjusted to reflect message content.

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135 Posts

08-22-2011

Singapore

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Re: Paid retailer for Lenovo warranty extension, but warranty not extended!!!

2012-10-25, 8:45 AM

Hi Sonia,

 

I'm sorry to hear about the experience and I would like to see if I can help escalate.

I'll need more details. I've sent you a private message with the request.

 

Please let me know.

 

Thanks!

lak_sg


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1 Posts

12-16-2013

Chicago /USA

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Re: Paid retailer for Lenovo warranty extension, but warranty not extended!!!

2013-12-16, 22:38 PM

Hi,

 

after buying another 1 year extension the system told me that after 2 hours it will be updated but unfortunatelly it shows me the my warranty will expire in 4 days. Lenovo delivered the new one already. What should I do?

Thanks,

Adriano

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