cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
AlexandrinaChen
Paper Tape
Posts: 3
Registered: ‎08-20-2019
Location: US
Views: 244
Message 1 of 5

Pay for my order(4293205193), invoice(6452282302)

I received an email telling me that I have a total outstanding balance, asking me to settle the balance immediately. I have contacted you with online chat and called you for times, trying to pay for this order, but it still has not been settled yet. How could I pay for this order?

 

 

Moderator comment: Image showing employee email address removed. Those who need to see it will still be able to.

otezS
Punch Card
Posts: 19
Registered: ‎08-13-2019
Location: CA
Views: 223
Message 2 of 5

Re: Pay for my order(4293205193), invoice(6452282302)

It is certainly weird that their Accounts Receivable is slow on getting back to you, usually comapny wants to get paid asap. I noticed you had an email in your screenshot, have you responded to that person asking how you can pay the invoice?

Administrator
Administrator
Posts: 7,142
Registered: ‎09-03-2014
Location: SK
Views: 143
Message 3 of 5

Re: Pay for my order(4293205193), invoice(6452282302)

Hello Alexandrina,

 

Thanks for bringing this to our attention. I've reached out to the appropriate team on your behalf and requested that they look into the situation and then reach out to you with suggestions on how best to resolve the issue.

 

Andy

 

English Community Leader
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points 
Did you find a post helpfull? You can thank the member by clicking on the star below their post awarding them Kudos
 

Please don't ask me questions by Personal Message; questions belong in the forums.
 

  Communities:   English    Deutsche    Español    Português    Русскоязычное    Česká    Slovenská    Українська   Język Polski    Moto English

AlexandrinaChen
Paper Tape
Posts: 3
Registered: ‎08-20-2019
Location: US
Views: 137
Message 4 of 5

Re: Pay for my order(4293205193), invoice(6452282302)

I responded to the person who emailed me but received no reply. And the email in the screenshot seems a wrong email when I tried to send email to it,

AlexandrinaChen
Paper Tape
Posts: 3
Registered: ‎08-20-2019
Location: US
Views: 135
Message 5 of 5

Re: Pay for my order(4293205193), invoice(6452282302)

Dear Andy,

Thank you for your help. I'm waiting for the suggestions and hope that the problem can be resolved as soon as possible.

Check out current deals!


Shop current deals

Top Kudoed Authors