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2 Posts

09-06-2012

Selden, NY

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  • Posts: 2
  • Registered: ‎09-06-2012
  • Location: Selden, NY
  • Views: 244
  • Message 1 of 2

Please someone help me get my refund.

2012-09-06, 16:30 PM

I see some people were able to get help with a refund on this forum so I hope I will be as successful.

 

I recieved a defective A1 tablet and sent it back only to recieve a second defective unit. I was given a return authorization and sent the unit back. This was over 5 months ago. I still have not recieved a refund. I have called and emailed numerous times.
Each time I'm told to wait 3-4 business days and I will see the refund post to my account. On a couple of occasions I asked to speak to a manager and both times I was put on hold for ~30 minutes and then told that they were not answering the phone.

 

Order Number: 2J9RFW ( 4955950246 ) - I think the number in parens is the correct number.

 

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10 Posts

09-07-2012

United States

7 Signins

164 Page Views

  • Posts: 10
  • Registered: ‎09-07-2012
  • Location: United States
  • Views: 164
  • Message 2 of 2

Re: Please someone help me get my refund.

2012-09-07, 0:24 AM

I have the most similar problem!

I did not fully wait to receive the second product but my refund is taking forever and counting.

 

Worst experience ever! I am writing a post for mine.

Perhaps we should submit our stories to tech blogs and spread out the words. Maybe then Lenovo customer service will respond.

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