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yousefdajani
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Posts: 5
Registered: ‎06-13-2016
Location: US
Views: 725
Message 1 of 5

Problem with free McAfee Subscription for Lenovo Customers

Hello, iam having a problem with Mcafee Subscription for Lenovo customors so there's a link :  Free McAfee Subscription for Lenovo Customers  which gives me 6 months subscription for free, my problem is whenever i put my S/N it tells me it is wrong so i contacted Mcafee and they told me it is Lenovo problem because the S/N is wrong, put iam sure that my S/N is correct and i think iam eligible to get the 6 months subscription because i have Lenovo G50-80 which was on the list in that link i mentioned before.

Sr Support Specialist
Posts: 8,344
Registered: ‎11-30-2015
Location: PH
Views: 627
Message 2 of 5

Re: Problem with free McAfee Subscription for Lenovo Customers

Hi yousefdajani , 

 

Welcome to the Community Forums. 

 

The free Mcafee subscription promo was intended on selected machine models  that may have been affected by security threat . Products shipped between September 2014 and February 2015 whose serial number list would be able to avail of the subscription.  (ThinkPad, ThinkCentre, Lenovo Desktop, ThinkStation, ThinkServer and System x products are not impacted.)

 

If you determine that your system is affected , best that you call in technical support for assitance. 

 

English 24 hours a day 7 days/week
1-877-4-Lenovo, 1-877-453-6686
Schedule a Callback for faster support

 

You can also avail of free antivirus offered online such as this reviews listed. You may get the ones you are already familiar with or have tried and tested using before. 

 

Update us how it works best for you.

 

Regards



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yousefdajani
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Posts: 5
Registered: ‎06-13-2016
Location: US
Views: 616
Message 3 of 5

Re: Problem with free McAfee Subscription for Lenovo Customers

Iam sorry but since I live outside United States its hard for me to call the Tech-Center, also I think that my laptop is on the list
Sr Support Specialist
Posts: 8,344
Registered: ‎11-30-2015
Location: PH
Views: 610
Message 4 of 5

Re: Problem with free McAfee Subscription for Lenovo Customers

Hi yousefdajani , 

 

Do you think you are affected by those by those declared security threat ?

 

The Serial Numbers of products shipped between September 2014 and February 2015 are the only ones that can avail of those subscription as if your SN did not show as included , it may be not affected as the sotaware was removed as soon as identified and will never be uploaded again. 

 

Above link provided are list of lifetime free antivirus you can similarly use aside from the fact that on Windows 8 and above version have integrated Microsoft Security Essentials named as Windows Defender and sharing same security baseline defense of your machine. 

 

Hope this helped answer your query.

 

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

yousefdajani
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Posts: 5
Registered: ‎06-13-2016
Location: US
Views: 583
Message 5 of 5

Re: Problem with free McAfee Subscription for Lenovo Customers

ok thanks

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