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Paper Tape
Posts: 7
Registered: ‎08-09-2008
Location: Virginia
Message 1 of 15 (3,120 Views)

Problems connecting to the internet - t61

[ Edited ]

I just recieved my t61, which is a superb notebook, but i'm having trouble connecting to the internet.

I spoke with ISP and they tried to help but said its an error with the computer not picking up the internet.

I plugged in the ethernet cable to my notebook and restarted the modem, then under LAN it just keeps saying 'unidentified network' and will not let me get on the internet. My modem is showing that it recognizes I have the computer hooked up.

Any help is much appreciated.

Message Edited by RobertE on 08-09-2008 10:07 AM
Community SuperMod
Posts: 3,925
Registered: ‎11-20-2007
Location: Greenville, SC USA
Message 2 of 15 (3,114 Views)

Re: Problems connecting to the internet - t61

Welcome to the forum!

 

Can you give us some additional details?  Cable or DSL?  Is there a router in the mix?  If so, which one?

 

Try turning the modem and computer both off.  Connect the ethernet cable from one to the other (take the router out of the mix if you're using one).  Turn on the modem and let it sync itself to the cable/dsl first.  Then turn on the computer.  Any luck?


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Jane

2015 X1 Carbon, ThinkPad Slate, T410s, X301, X200 Tablet, T60p, HP TouchPad, iPad Air 2, iPhone 5S, IdeaTab A2107A, Yoga Tablet, Yoga 3 Pro
I AM one of those crazy ThinkPad zealots!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

I am not a Lenovo employee

Paper Tape
Posts: 7
Registered: ‎08-09-2008
Location: Virginia
Message 3 of 15 (3,107 Views)

Re: Problems connecting to the internet - t61

Its cable, which is run into a Thomson modem then into the notebook.


I tried restarting the modem/computer, and nothing. My ISP said the computer should automatically sync up to the 

 

cable when the modem is restarted.. I'm not completely computer illiterate, but I feel like im missing something simple.  

Bit Torrent
Posts: 3,212
Registered: ‎02-16-2008
Location: Australia
Message 4 of 15 (3,105 Views)

Re: Problems connecting to the internet - t61

let me guess you are using Vista??? it is probably due to the firewall security setting.
Paper Tape
Posts: 7
Registered: ‎08-09-2008
Location: Virginia
Message 5 of 15 (3,090 Views)

Re: Problems connecting to the internet - t61

Vista came installed on the computer, and I figured it could be interfering so I disabled the firewall and got the same result.
802.11n
Posts: 182
Registered: ‎08-01-2008
Location: Papua New Guinea
Message 6 of 15 (3,073 Views)

Re: Problems connecting to the internet - t61

Perhaps you can connect the modem with another computer, say desktop, and check if you have the same response. Just to isolate the problem, it might be a modem issue.

Paper Tape
Posts: 7
Registered: ‎08-09-2008
Location: Virginia
Message 7 of 15 (3,066 Views)

Re: Problems connecting to the internet - t61

It works fine with my desktop, I'm almost certain its not the modem.
Community SuperMod
Posts: 3,925
Registered: ‎11-20-2007
Location: Greenville, SC USA
Message 8 of 15 (3,053 Views)

Re: Problems connecting to the internet - t61


RobertE wrote:

I feel like im missing something simple.  


 

Oh, it usually is something that makes you smack your forehead in disbelief.

 

I guess you checked your userid, password, protocols, etc when you were working with your ISP?

 


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Jane

2015 X1 Carbon, ThinkPad Slate, T410s, X301, X200 Tablet, T60p, HP TouchPad, iPad Air 2, iPhone 5S, IdeaTab A2107A, Yoga Tablet, Yoga 3 Pro
I AM one of those crazy ThinkPad zealots!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

I am not a Lenovo employee

Paper Tape
Posts: 7
Registered: ‎08-09-2008
Location: Virginia
Message 9 of 15 (3,049 Views)

Re: Problems connecting to the internet - t61

I thought it was originally the username/pw I had wrong. Comcast however told me I dont need those and it should automatically detect it and allow me to access the internet? Who knows haha.
Greps Everything
Posts: 221
Registered: ‎06-20-2008
Location: United States
Message 10 of 15 (3,042 Views)

Re: Problems connecting to the internet - t61

Are you using Access Connections (Start > All Programs > ThinkVantage > Access Connections)?  If so, is your profile set up for wireless connection only?

 

Don

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