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SR14626
Core Memory
Posts: 18
Registered: ‎12-24-2018
Location: US
Views: 122
Message 1 of 2

Purchased 1, but 2 I denticle pending withholding amounts on X1 Ext.

I purchased one X1 extreme, but two identical amounts were shown pending on my credit card. Called Lenovo who stated that it was normal and not to worry about it call back in two days. Called back two days later with similar complaint and was told that this was normal again.  How can this be normal if you have two pending charges.   Computer is supposed to arrive next Tuesday the 5th.  Anyone else with the same situation? 

 

9F5F21DC-6271-48A4-90A5-91C1954D29B1.jpeg

Community SeniorMod
Community SeniorMod
Posts: 9,098
Registered: ‎01-01-2010
Location: US
Views: 82
Message 2 of 2

Re: Purchased 1, but 2 I denticle pending withholding amounts on X1 Ext.

Normally, the seller posts a hold or authorization before accepting the order and a real debit when the order is actually posted.  The hold is supposed to be removed automatically by the credit card issuer.  Contact the bank that issued the card


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.

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