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Paper Tape
Posts: 2
Registered: ‎10-01-2018
Location: GB
Views: 415
Message 1 of 2

Questionable Build Quality on brand new ThinkCentre M920s?



I recieved my new ThinkCentre M920s and noticed two defects shown above in the photos:-


1. The headphone jack appears pushed to the side with a sharp copper wire sticking out of the hole


2. The vent to the right appears bent and misshapen


My question is, am I being too picky about build quality or are these legitimate issues? Are they even issues at all actually or is there a legitimate reason that a sharp copper wire should be to the side of the headphone jack? Is the vent to the right bent and misshapen or is it supposed to be "curved" or something?


I spent over £1250 ($1630 American) on just the tower alone, so I expected a premium product.


Thoughts appreciated!

Posts: 7,345
Registered: ‎09-03-2014
Location: SK
Views: 381
Message 2 of 2

Re: Questionable Build Quality on brand new ThinkCentre M920s?

Hello and welcome to the Community,


As you have just received the product I would suggest contacting the vendor. If it was purchased directly from Lenovo through Digital River I suggest contacting Sales Enquiries and then if necessary service, the numbers can be found here:




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