10-01-2018 04:11 PM
I recieved my new ThinkCentre M920s and noticed two defects shown above in the photos:-
1. The headphone jack appears pushed to the side with a sharp copper wire sticking out of the hole
2. The vent to the right appears bent and misshapen
My question is, am I being too picky about build quality or are these legitimate issues? Are they even issues at all actually or is there a legitimate reason that a sharp copper wire should be to the side of the headphone jack? Is the vent to the right bent and misshapen or is it supposed to be "curved" or something?
I spent over £1250 ($1630 American) on just the tower alone, so I expected a premium product.
10-02-2018 04:50 AM
Hello and welcome to the Community,
As you have just received the product I would suggest contacting the vendor. If it was purchased directly from Lenovo through Digital River I suggest contacting Sales Enquiries and then if necessary service, the numbers can be found here:
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