01-23-2019 03:52 PM
I was hoping someone on this forum could help me come to a resolution with my X1 Yoga that's been in depot repairs. For context, I'm a law student who uses their computer every day for note taking and at the end of the semester for exam writing. Becuase of that, I purchased the next business day on site repair option for 3 years because, well, a working computer is critical for me.
At this point, I'm supremely frustrated and I just want a working machine that I paid for (or, if I can't have that, I'll gladly accept a refund). I was a big believer in the Thinkpad brand because it was a brand known for reliability and durability (one of my first laptops was a Thinkpad X61T).
Any help would be very much appreciated.
If any Lenovo reps are seeing this post - my case number is 407LK2H.
01-24-2019 07:20 PM