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5 Posts

09-05-2019

United States of America

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Refund on Extended Warranty

2019-09-05, 16:58 PM

I'm returning a unit that I purchased through ebay from Lenovo. When I received the unit originally I purchased an extended warranty with accidental damage protection add on. I'm just wondering how to go about receiving a refund for the purchased warranty coverage as well. Thank you.

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10460 Posts

09-04-2014

Slovakia

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Re: Refund on Extended Warranty

2019-09-06, 12:43 PM

Hello and welcome to Community,

 

Was the system purchase from Lenovo through eBay or from another reseller? If from Lenovo please post the order number for the system and also the part number and order number of the warranty extension.

 

Andy

 

English Community Administrator
Lenovo eServices

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5 Posts

09-05-2019

United States of America

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Re: Refund on Extended Warranty

2019-09-11, 21:20 PM

System order # 4299026208

 

Warranty order number 4293421760

Part 1 # 5WS0A14081

Part 2 # 5PS0A23193

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10460 Posts

09-04-2014

Slovakia

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Re: Refund on Extended Warranty

2019-09-12, 7:13 AM

Thanks for posting the information, I'll see what I can find out and let you know.

 

Andy

 

English Community Administrator
Lenovo eServices

Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points 
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5 Posts

09-05-2019

United States of America

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  • Posts: 5
  • Registered: ‎09-05-2019
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  • Message 5 of 6

Re: Refund on Extended Warranty

2019-09-15, 12:30 PM

I've received the refund now for the device, I'll just be waiting on that info from you on how to get a refund for the extended warranty.

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5 Posts

09-05-2019

United States of America

12 Signins

100 Page Views

  • Posts: 5
  • Registered: ‎09-05-2019
  • Location: United States of America
  • Views: 100
  • Message 6 of 6

Re: Refund on Extended Warranty

2019-09-21, 15:35 PM

Sorry to ask, it's just been over a week, any info?

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