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03-06-2020

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Regaining access to my account (former Macy's Systems and Technology employee)

2020-03-06, 13:53 PM

Hi all, I'm trying to get ahold of someone who might be able to help me. I'd like to regain access to my Lenovo AWSP info, but it was listed under my previous email from my former employer, so I have no access to the recovery email address. Anyone out there in Lenovo World that can assist? Thanks in advance :)

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Re:Regaining access to my account (former Macy's Systems and Technology employee)

2020-03-06, 18:35 PM

Hello and welcome to Community,

 

I'm not 100% clear about what you are requesting, whether or not this has to do with a Community account, eService account or maybe something else. Are you able to be a little more specific without posting any email addresses or other private information?

 

 

Andy

 

English Community Administrator
Lenovo eServices

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Re:Regaining access to my account (former Macy's Systems and Technology employee)

2020-03-06, 18:49 PM

Hi Andy and thank you for responding. I previously completed Lenovo's Authorized Warranty Service Provider (AWSP) program while I was with another company. I'd like to print my certificates for this certification, but my login ID is the old email I had when previously employed there, so I can't reset my password (it's been awhile, I've forgotten it). How can I go about getting into my training account so I can print this? Thanks!

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