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07-26-2020

US

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  • Registered: ‎07-26-2020
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Return delivered for 61 days, no refund.

2020-07-26, 14:47 PM

Hello, posting this here in hope that someone will actually help me. I've been in contact with Lenovo almost daily the past week regarding this both phone calls and live chat I get the same responses and get absolutely no where. I received an email from UPS on May 26th that they delivered my return, ever since then it has been nothing but issues. Ive requested to speak to a supervisor numerous times now and have not received an email or phone call from one, let alone even a regular rep. After our phone call ends or chat ends I never hear back from anyone even if they ask if "Ill allow a call back". 

RMA Number:
4222155742

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9044 Posts

09-04-2014

SK

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  • Posts: 9044
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  • Message 2 of 2

Re:Return delivered for 61 days, no refund.

2020-07-27, 11:57 AM

Hello and welcome to the Community,

 

Sorry to read you have not had the best experience, I've reached out on your behalf to the appropriate team and will pass on any updates I receive.

 

Andy

 

English Community Administrator
Lenovo eServices

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