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6 Posts

01-12-2021

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Refund

2021-01-12, 11:29 AM

I returned order #4296754664 and have yet to receive a refund for the monitor. It's been around 3 weeks since it arrived at your return center and after speaking with customer service a bunch of times and multiple emails still nothing. If there's anything someone can do to help me out I would appreciate it thank you.

 

Admin note: pictures showing email address removed to prevent potential misuse.

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9812 Posts

09-04-2014

SK

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Re:Refund

2021-01-13, 13:17 PM

Hello and welcome to Community,

Just to be sure I have this correct, you returned the complete order and have, to date, received a refund which did not include the value of the display? Do you have a record of the tracking number for the display return, if so please post that number.

 

Andy

 

English Community Administrator
Lenovo eServices

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6 Posts

01-12-2021

US

4 Signins

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  • Posts: 6
  • Registered: ‎01-12-2021
  • Location: US
  • Views: 90
  • Message 3 of 7

Re:Refund

2021-01-13, 13:44 PM

Hi yes you are correct ups tracking #1Z992AT29097260266

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6 Posts

01-12-2021

US

4 Signins

90 Page Views

  • Posts: 6
  • Registered: ‎01-12-2021
  • Location: US
  • Views: 90
  • Message 4 of 7

Re:Refund

2021-01-13, 14:19 PM

-

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9812 Posts

09-04-2014

SK

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  • Posts: 9812
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  • Message 5 of 7

Re:Refund

2021-01-13, 14:50 PM

Hello,

You can remove the solution after refreshing the page, and all that I need is the tracking number for the display nothing else.

 

Andy

 

English Community Administrator
Lenovo eServices

Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points 
Did you find a post helpfull? You can thank the member by awarding them a Thumbs Up
 

Please don't ask me questions by Personal Message; questions belong in the forums.


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6 Posts

01-12-2021

US

4 Signins

90 Page Views

  • Posts: 6
  • Registered: ‎01-12-2021
  • Location: US
  • Views: 90
  • Message 6 of 7

Re:Refund

2021-01-14, 1:15 AM

1Z992AT29097260266

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6 Posts

01-12-2021

US

4 Signins

90 Page Views

  • Posts: 6
  • Registered: ‎01-12-2021
  • Location: US
  • Views: 90
  • Message 7 of 7

Re:Refund

2021-01-15, 1:06 AM

Hi Andy thanks for trying to help but I'm done wasting my time calling and checking forums. I'm contacting MA attorney general maura healey and the better business bureau.

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