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6 Posts

03-18-2020

United States of America

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  • Message 11 of 29

Re:Shipping Delay

2020-04-10, 4:09 AM

It's April 15th now. How many times do you have to do this?

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4 Posts

03-21-2020

India

13 Signins

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  • Message 12 of 29

Re:Shipping Delay

2020-05-12, 8:26 AM
Hi thewool, Have you received your laptop yet? I haven't received mine. After a ton of emails with them, they finally told me that my order has arrived at one of their warehouses and will be shipping it shortly. They didn't even tell me the date. I'm asking this so that I can make my own estimations instead of waiting for it eagerly based on just their word.
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3 Posts

05-07-2020

Singapore

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  • Message 13 of 29

Re:Shipping Delay

2020-06-07, 6:57 AM
Have you received yet? I wanna know too, I’ve ordered one y540 17’ on late April and they’ve been keeping it delay week by week now it shown as 29 June, yes 2 months plus more unknown future delay:)
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1 Posts

06-08-2020

United States of America

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  • Message 14 of 29

Re:Shipping Delay

2020-06-08, 14:24 PM

Said 5 weeks online...not 16 weeks...not like I ordered it with foresight of having college in August or anything like that...

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6 Posts

09-17-2020

Australia

7 Signins

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  • Location: Australia
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  • Message 15 of 29

Re:Shipping Delay

2020-09-17, 3:11 AM

Since this is one of the first few hits on the search string 'Lenovo Expeditors "No data found matching your criteria"', which is what we're looking at for quite a few days once we get the 'Shipped' notification ...

 

How long did it take before something appeared there, a location, date etc?

 

Mine's been sitting on 'No data found matching your criteria' for about a week! What is actually the status? Is it sitting in a pile in a warehouse waiting to be scanned? Or still at Lenovo HQ in Pudong?

 

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11833 Posts

09-04-2014

Slovakia

33084 Signins

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  • Message 16 of 29

Re:Shipping Delay

2020-09-17, 8:05 AM

Hello @SoylentFu  Welcome to Community,

 

Not fully clear exactly what you mean but I'm guessing you are having issues with the Order Visibility Portal? https://ovp.lenovo.com/lenovo-ovp-new/public/showdetail

 

 

Perhaps try a different browser / ensure your cache is cleared / double check you are entering the correct information, I'm seeing it shipped on Sept. 14. and the ETA is Sept. 28.

 

Andy

 

Community Administrator
Lenovo eServices

Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points 
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Using Browser Search to find your answers in Lenovo and Moto Community
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6 Posts

09-17-2020

Australia

7 Signins

25 Page Views

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  • Location: Australia
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  • Message 17 of 29

Re:Shipping Delay

2020-09-17, 12:11 PM

@ Andy_Lenovo wrote:
 

 

Hello @SoylentFu  Welcome to Community,

 

Not fully clear exactly what you mean but I'm guessing you are having issues with the Order Visibility Portal? https://ovp.lenovo.com/lenovo-ovp-new/public/showdetail

 

 

Perhaps try a different browser / ensure your cache is cleared / double check you are entering the correct information, I'm seeing it shipped on Sept. 14. and the ETA is Sept. 28.

 

Thanks, LOL guess I asked for that. My virus checker is up to date too and I even have the latest Windows updates installed.

 

Yeah I'm thinking the Lenovo delivery plan is the thing to go by. There is an 'Expeditors' courier tracking number I was given on 14th but this isn't working yet. Since it shipped early I was hoping it might arrive earlier than 28th.

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11833 Posts

09-04-2014

Slovakia

33084 Signins

1239035 Page Views

  • Posts: 11833
  • Registered: ‎09-04-2014
  • Location: Slovakia
  • Views: 1239035
  • Message 18 of 29

Re:Shipping Delay

2020-09-17, 14:29 PM

Hello @SoylentFu 

Ah, now I understand, that will likely be for the onward "land" tracking once it arrives in your country, often they will apply labels on individual orders but ship bulk into the country and then separate. Perhaps check that number again 3-4 days before scheduled delivery, maybe it works then??

 

Andy

 

Community Administrator
Lenovo eServices

Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points 
Did you find a post helpfull? You can thank the member by awarding them a Thumbs Up
 

Please don't ask me questions by Personal Message; questions belong in the forums.


Using Browser Search to find your answers in Lenovo and Moto Community
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29 Posts

09-10-2020

United States of America

7 Signins

130 Page Views

  • Posts: 29
  • Registered: ‎09-10-2020
  • Location: United States of America
  • Views: 130
  • Message 19 of 29

Re:Shipping Delay

2020-09-18, 2:38 AM
try cancelling it, they will send it IMMEDIATELY after you tried canceling. However, beware most likely it will be nonfunctional
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6 Posts

09-17-2020

Australia

7 Signins

25 Page Views

  • Posts: 6
  • Registered: ‎09-17-2020
  • Location: Australia
  • Views: 25
  • Message 20 of 29

Re:Shipping Delay

2020-09-18, 3:40 AM

got it, thanks. I'll post when it arrives so other ppl looking for the same search string get an idea too.

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