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Darryl11
Paper Tape
Posts: 10
Registered: ‎09-14-2019
Location: US
Views: 378
Message 1 of 15

Shipping

Has anyone received a computer, loose in a large box, wth only brown paper as protection?  Is this a lenovo standard practice?

Guru
Posts: 2,148
Registered: ‎04-20-2008
Location: US
Views: 354
Message 2 of 15

Re: Shipping

What system type and how was it ordered?


P53 XEON 2276 BIOS 1.19 OLED UHD 4K Multi-touch display, 96GB RAM, RTX5000, RAID 1, 1TB x 2 Samsung PM981, 1TB PM981, WWAN
P70 XEON 1505, BIOS 2.32, 4k Display, 64GB, M3000M NVIDIA GPU, RAID1 1TB Samsung PM981 PCIe-NVMe SSD x 2, 2x Samsung 850 Pro 1TB SSD. EM7455 WWAN
P1. BIOS 1.25,Xeon Processor, 4k UHD IPS multi-touch display, 32GB, PM981 1TB x 2, RAID1

I am not an employee nor an agent of Lenovo.
Darryl11
Paper Tape
Posts: 10
Registered: ‎09-14-2019
Location: US
Views: 346
Message 3 of 15

Re: Shipping

Does configuration really determine whether it ships from china appropriately packaged? This was a new build, not a refurb, or a prebuilt purchase.

 

 

 Part No: 20M9CTO1WW
Configuration Details
●  8th Generation Intel® Core™ i7-8750H 6 core processor (2.20GHz, up to 4.10GHz with Turbo Boost Technology, 9MB Cache)
●  Windows 10 Home 64
●  Windows 10 Home 64 English
●  15.6” FHD (1920 x 1080, 300nits) IPS anti-glare, 72% color gamut
●  64GB (32GB + 32GB) DDR4 2400MHz
●  NVIDIA Quadro P1000 4GB
●  720p HD Camera with ThinkShutter and microphone
●  Backlit Keyboard with number pad - US English
●  Integrated fingerprint reader
●  3+3BCP, Fingerprint Reader
●  Hardware dTPM
●  Hardware dTPM2.0 Enabled
●  512GB Solid State Drive PCIe-NVMe OPAL2.0 M.2
●  512GB
●  6 cell Li-Ion 90Wh
●  170W AC Adapter (2pin) - USB Type C
●  Intel® 9560 vPro 802.11AC (2 x 2) & Bluetooth 5.0
●  15.6" FHD (1920x1080), IPS, No Touch, 2D-Camera, Mic, WLAN, WWAN
●  Intel Core i7-8750H Processor, NVIDIA Quadro P1000 4GB
●  Publication-English
●  1 Year Depot or Carry-in
Darryl11
Paper Tape
Posts: 10
Registered: ‎09-14-2019
Location: US
Views: 345
Message 4 of 15

Re: Shipping

ThinkPad P52 Mobile Workstation
Guru
Posts: 2,148
Registered: ‎04-20-2008
Location: US
Views: 339
Message 5 of 15

Re: Shipping


@Darryl11 wrote:

Has anyone received a computer, loose in a large box, wth only brown paper as protection?  Is this a lenovo standard practice?


The CTO system would have come from China in a box marked Thinkpad with a label showing the parts list and sealed with tamper resistant tape marked with Lenovo on the seal. Inside, the computer should have been suspended between plastic bumpers. There is also a narrow cardboard box which contains the power brick and additional parts. All of this assumes that the system was directly ordered from Lenovo.


P53 XEON 2276 BIOS 1.19 OLED UHD 4K Multi-touch display, 96GB RAM, RTX5000, RAID 1, 1TB x 2 Samsung PM981, 1TB PM981, WWAN
P70 XEON 1505, BIOS 2.32, 4k Display, 64GB, M3000M NVIDIA GPU, RAID1 1TB Samsung PM981 PCIe-NVMe SSD x 2, 2x Samsung 850 Pro 1TB SSD. EM7455 WWAN
P1. BIOS 1.25,Xeon Processor, 4k UHD IPS multi-touch display, 32GB, PM981 1TB x 2, RAID1

I am not an employee nor an agent of Lenovo.
Darryl11
Paper Tape
Posts: 10
Registered: ‎09-14-2019
Location: US
Views: 332
Message 6 of 15

Re: Shipping

IMG_9599.jpgIMG_9600.jpgIMG_9601.jpg

Darryl11
Paper Tape
Posts: 10
Registered: ‎09-14-2019
Location: US
Views: 329
Message 7 of 15

Re: Shipping

other than brown paper, the computer, battery, cord, and charger were all loose in this huge box.

Darryl11
Paper Tape
Posts: 10
Registered: ‎09-14-2019
Location: US
Views: 311
Message 8 of 15

Re: Shipping

Also, yes, I ordered it directly on Lenovo's website, with full confirmation and customer service email notifications of the order.
Guru
Posts: 2,148
Registered: ‎04-20-2008
Location: US
Views: 311
Message 9 of 15

Re: Shipping

Was this directly ordered from Lenovo? This looks like a repackaging of the contents. I can't read the shipping label. What does the return sender address read as? 


P53 XEON 2276 BIOS 1.19 OLED UHD 4K Multi-touch display, 96GB RAM, RTX5000, RAID 1, 1TB x 2 Samsung PM981, 1TB PM981, WWAN
P70 XEON 1505, BIOS 2.32, 4k Display, 64GB, M3000M NVIDIA GPU, RAID1 1TB Samsung PM981 PCIe-NVMe SSD x 2, 2x Samsung 850 Pro 1TB SSD. EM7455 WWAN
P1. BIOS 1.25,Xeon Processor, 4k UHD IPS multi-touch display, 32GB, PM981 1TB x 2, RAID1

I am not an employee nor an agent of Lenovo.
Darryl11
Paper Tape
Posts: 10
Registered: ‎09-14-2019
Location: US
Views: 304
Message 10 of 15

Re: Shipping

well, here's the thing, UPS says the box was damaged and they re-wrapped it. I am trying to determine if there were 2 boxes, or just one. If it only ships in its own box, then UPS did this, however, if there was no original computer box, as others have mentioned happened to them, then I have no clue.

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