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10836 Posts

01-02-2010

US

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  • Message 11 of 20

Re: Support Site - Quick Path Not Working?

2013-06-27, 23:59 PM

The link above that you use doesn't work for me either.  (I never used that one)  I use this page:
http://support.lenovo.com/en_US/downloads/default.page?selector=expand#


Rich


To help with forum searches, check this out: https:/forums.lenovo.com/t5/Welcome-FAQs/Using-Browser-Search-to-find-your-answers-in-Lenovo-and-Moto-Community/m-p/5016916

I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
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539 Posts

11-24-2007

Mt. Cobb, PA USA

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  • Message 12 of 20

Re: Support Site - Quick Path Not Working?

2013-06-28, 12:04 PM

Thanks, but that page does not work for me either.

I get the same error as on the first-mentioned page:

 

Timestamp: 6/28/2013 7:32:30 AM
Error: ReferenceError: geoip_country_name is not defined
Source File: http://support.lenovo.com/Resources/Javascript/ProductSelector2.js
Line: 668

 

I've uninstalled/reinstalled Firefox, deleted cookies, uninstalled Windows updates since begin of June, tried other browsers, no luck whatsoever!

I have not installed any new programs since perhaps April either!

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539 Posts

11-24-2007

Mt. Cobb, PA USA

618 Signins

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  • Posts: 539
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  • Message 13 of 20

Re: Support Site - Quick Path Not Working?

2013-06-28, 18:19 PM

When you freshly load that Lenovo support page, you might see a few files being called up, including j.mastermind.com.
I went into my Windows\system32\drivers\etc\hosts file, searched for it and found it there!
Temporarily disabled it in hosts, ran Quick Path again, and it is all of a sudden working again!
Enabled it again in my hosts file, and it's still working!
No idea how this is to be interpreted...
But at least it's usable again!

 

 

 

 

Moderator edit: Crudely disguised expletives deleted  - do not attempt to do that again!

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10836 Posts

01-02-2010

US

39498 Signins

411062 Page Views

  • Posts: 10836
  • Registered: ‎01-02-2010
  • Location: US
  • Views: 411062
  • Message 14 of 20

Re: Support Site - Quick Path Not Working?

2013-06-28, 20:07 PM

I believe mine does not load mastermind.com. Are you sure it isn't maxmind (related to geoip_country_name) Where did you get your hosts file? All I have in my hosts file is doubleclick.com going nowhere


Rich


To help with forum searches, check this out: https:/forums.lenovo.com/t5/Welcome-FAQs/Using-Browser-Search-to-find-your-answers-in-Lenovo-and-Moto-Community/m-p/5016916

I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
Reply
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1960 Posts

12-02-2007

AU

9435 Signins

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  • Message 15 of 20

Re: Support Site - Quick Path Not Working?

2013-06-28, 15:37 PM
------------------------------
I don't work for Lenovo
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1960 Posts

12-02-2007

AU

9435 Signins

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  • Posts: 1960
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  • Message 16 of 20

Re: Support Site - Quick Path Not Working?

2013-06-28, 16:20 PM
------------------------------
I don't work for Lenovo
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539 Posts

11-24-2007

Mt. Cobb, PA USA

618 Signins

20276 Page Views

  • Posts: 539
  • Registered: ‎11-24-2007
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  • Message 17 of 20

Re: Support Site - Quick Path Not Working?

2013-06-29, 2:33 AM

Sorry, the website's name was indeed: j.maxmind.com

My hosts file comes from: http://winhelp2002.mvps.org/hosts.htm

Guess it has about 16,000 entries!

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10836 Posts

01-02-2010

US

39498 Signins

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  • Posts: 10836
  • Registered: ‎01-02-2010
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  • Message 18 of 20

Re: Support Site - Quick Path Not Working?

2013-06-29, 4:47 AM
I certainly could be easily convinced that there are bugs in the javascript. The webpages are certainly not what I would call sophisticated, especially in the handling of the focus and "clear-on-entry".

Rich


To help with forum searches, check this out: https:/forums.lenovo.com/t5/Welcome-FAQs/Using-Browser-Search-to-find-your-answers-in-Lenovo-and-Moto-Community/m-p/5016916

I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
Reply
Options

1960 Posts

12-02-2007

AU

9435 Signins

247288 Page Views

  • Posts: 1960
  • Registered: ‎12-02-2007
  • Location: AU
  • Views: 247288
  • Message 19 of 20

Re: Support Site - Quick Path Not Working?

2013-06-29, 10:12 AM
------------------------------
I don't work for Lenovo
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1960 Posts

12-02-2007

AU

9435 Signins

247288 Page Views

  • Posts: 1960
  • Registered: ‎12-02-2007
  • Location: AU
  • Views: 247288
  • Message 20 of 20

Re: Support Site - Quick Path Not Working?

2013-06-29, 16:41 PM
------------------------------
I don't work for Lenovo
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