07-31-2009 09:57 PM
07-31-2009 10:36 PM - edited 08-24-2009 01:35 PM
The text analysis was done by an imperfect human (me); there are mistakes and omissions.
Just in the course of posting this I noticed a major omission: the idea I hope Lenovo reads my comments. I count 6 people mentioning this idea in Q12.
2009-08-24 EDIT: Added Please Listen, Lenovo to overall text comments chart.
If you find other errors or omissions please let me know -- you can post to this thread or PM me.
09-24-2009 10:54 AM
Back in August, about a week after the survey ended, I had the pleasure of meeting with Mark Hopkins and Matt Kohut to review the results. At that time I'd thrown together a barebones presentation. Based on our discussion and some questions Mark asked over the following weeks, I did some additional analysis, and fleshed out the presentation. Here it is, in all its 131-slide glory:
In most of the report I tried to objectively summarize your ratings and comments. However the last two sections, Discussion and Proposed Next Steps reflect my personal interpretation of the results. If I've gotten something terribly wrong, I'm sure you'll let me know!
Thank you again to all who responded to the survey. Your participation and insightful comments made the analysis quite interesting to me. And more importantly, we can hope that the results are useful to Lenovo as they design future ThinkPads.