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Administrator
Administrator
Posts: 7,130
Registered: ‎09-03-2014
Location: SK
Views: 358
Message 11 of 19

Re: LEGION T730 shipping delay!!!!

Hi NeasonOPG,

 

I can fully understand your frustration, things like this do happen but certainly shouldn't; things should be transparent and questions answered. Could I ask you to post your order number only, no other order related information, and I'll try and see what I can find out for you.

 

Thanks

 

Andy

 

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NeasonOPG
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Message 12 of 19

Re: LEGION T730 shipping delay!!!!

Hi Andy, my order number is 4293305669.

Administrator
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Message 13 of 19

Re: LEGION T730 shipping delay!!!!

@NeasonOPG I've merged the threads that you were participating in to keep the conversation in one place.

 

@Thinkpad-P43s perhaps you might like to post your order number as well?

 

Thanks

 

Andy

 

English Community Leader
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points 
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Please don't ask me questions by Personal Message; questions belong in the forums.
 

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Thinkpad-P43s
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Message 14 of 19

Re: LEGION T730 shipping delay!!!!

My issue has been solved.

 

 

dsp143
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Posts: 3
Registered: ‎08-08-2019
Location: US
Views: 256
Message 15 of 19

Re: LEGION T730 shipping delay!!!!

Hey Andy,

                  My order number is 4293342250. Thanks!

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Administrator
Administrator
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Registered: ‎09-03-2014
Location: SK
Views: 209
Message 16 of 19

Re: LEGION T730 shipping delay!!!!

Hello @NeasonOPG

 

I see you do have a complaint open which means you will be contacted by a case manager once they have found out any information they need in order to discuss the situation with you.

 

@dsp143 thanks for the order number, update to follow.

 

Andy

 

English Community Leader
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points 
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Please don't ask me questions by Personal Message; questions belong in the forums.
 

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Message 17 of 19

Re: LEGION T730 shipping delay!!!!

Hi @dsp143

 

Your order has been pulled in preparation for shipment no later than 08.17 is the information I've received. Sorry for the less than desirable experience but things certainly seem to be moving forwards for you.

 

Andy

 

English Community Leader
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Please don't ask me questions by Personal Message; questions belong in the forums.
 

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dsp143
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Registered: ‎08-08-2019
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Views: 171
Message 18 of 19

Re: LEGION T730 shipping delay!!!!

Ok Thank you. That is definitely some progress. Can't wait to get that machine.

NeasonOPG
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Message 19 of 19

Re: LEGION T730 shipping delay!!!!

Thanks Andy. Yes, got contacted by the case manager, she told me that the model I ordered is unavilable now. I really got shocked for this and it seems that the only option here is I have to pay extra $350 for some unnecessary upgrades (16gb to 32gb memory, 256ssd to 512ssd, the market price differences are about 100-200 maximum) to get the built model which is in US inventory. Really disappointed but let's see will new problem occur for this one. The in stock model says same day shipping on the website, but based on other people's complains, I won't expect that happens.

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