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9 Posts

11-27-2017

Romania

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  • Registered: ‎11-27-2017
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Unable to contact Lenovo Romania for a complain

2017-11-27, 16:54 PM

I bought today a Lenovo laptop in Romania and I want to upgrade it with 4GB RAM and a SSD but the service company(Depanero) charges you in an abusive way(240 RON for 1xRAM and 1xSSD, at any other service it is around 30 RON). If you upgrade  the laptop at any other service you loose the warranty. This is unacceptable. I contacted Lenovo Romania(they have just a phone number on the website) and a secretary suggested me to write my problem in the feedback section about the experience on the website :)) , I tought she is joking. I will probably return the laptop because I can't contact Lenovo Romania in order to discuss this problem.

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4719 Posts

01-22-2010

United States of America

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Re: Unable to contact Lenovo Romania for a complain

2017-11-27, 19:47 PM

Hi florin611,

 

Can you tell what model laptop you have and what operating system it has?

 

Thank you,

Dave


Community GuidelinesSearchPrivate MessagingENDEESPTRUUACZ-SKTRMoto
PM requests for individual support are not answered. If a post solves your issue, please mark it so.

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9 Posts

11-27-2017

Romania

8 Signins

207 Page Views

  • Posts: 9
  • Registered: ‎11-27-2017
  • Location: Romania
  • Views: 207
  • Message 3 of 5

Re: Unable to contact Lenovo Romania for a complain

2017-11-27, 21:41 PM
Hi topmahof,
My laptop is Lenovo 520 81BF, the laptop was delivered with FreeDos and I installed Windows 10.
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7315 Posts

06-27-2008

United States of America

29356 Signins

1681818 Page Views

  • Posts: 7315
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  • Message 4 of 5

Re: Unable to contact Lenovo Romania for a complain

2017-11-27, 17:04 PM

Community GuidelinesPrivate MessagingENDEESPTRUUACZ-SKTRMoto
Requests for individual support are not answered. If a post solves your issue, please mark it.

I am not a Lenovo employee

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7315 Posts

06-27-2008

United States of America

29356 Signins

1681818 Page Views

  • Posts: 7315
  • Registered: ‎06-27-2008
  • Location: United States of America
  • Views: 1681818
  • Message 5 of 5

Re: Unable to contact Lenovo Romania for a complain

2017-11-27, 17:09 PM

Community GuidelinesPrivate MessagingENDEESPTRUUACZ-SKTRMoto
Requests for individual support are not answered. If a post solves your issue, please mark it.

I am not a Lenovo employee

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