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14 Posts

08-02-2017

GB

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Useless offer with new Thinkpad

2017-08-08, 15:34 PM

Just got a T470 and it came with a little leafet offering 20% off Lenovo accessories using lenovo.com/20

 

Great, there's a few things I'd like and 20% makes a diference.  But the url just goes to the standard lenovo site, and the QR code on the leaflet goes to a completly different website.

 

Anyone else had this?  The leaflet is multi-lingual and looks like it's a European thing (I'm in the UK).

 

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9170 Posts

09-04-2014

SK

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Re: Useless offer with new Thinkpad

2017-08-08, 18:40 PM

Hi Rory,

 

Personally I'm not aware of the offer you received; I think understandably I haven't purchased anything from the Lenovo web site for some time.  Is there any chance you could scan the leaflet and send it to me by private message? I'm especially interested in the links but the leaflet itself will help me find the source.

 

Thanks in advance, regards

 

 

Andy

 

English Community Administrator
Lenovo eServices

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14 Posts

08-02-2017

GB

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Re: Useless offer with new Thinkpad

2017-08-09, 17:51 PM

I did PM the leaflet - hopfully you got it OK?

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9170 Posts

09-04-2014

SK

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Re: Useless offer with new Thinkpad

2017-08-09, 18:03 PM

Hi Rory,

 

Yes I did, thank you, and I have enlisted the help of colleagues to assist me to find out exactly what has happened in this instance. Unfortunately I'm not aware of everything happening in each geo at any one time so I may need a few days to find out.

 

Andy

 

English Community Administrator
Lenovo eServices

Please remember to come back and mark the post that you feel answered your question as the solution. 
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Please don't ask me questions by Personal Message; questions belong in the forums.
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14 Posts

08-02-2017

GB

69 Signins

346 Page Views

  • Posts: 14
  • Registered: ‎08-02-2017
  • Location: GB
  • Views: 346
  • Message 5 of 5

Re: Useless offer with new Thinkpad

2017-08-09, 20:05 PM

Thanks,  FYI I had already asked EMEA sales but they did a virtual shrug and said to contact websupport@lenovo.com - I've emailed them twice and they haven't responded.

 

For context: It's particularly annoying as I ordered my T470 with the thin 3 cell battery but added the large capacity 61++ battery as an accessory at a good price, only for Lenovo to cancel it off as they said it wasn't available.  They later admitted this wasn't correct, but said I had to re-order and as a separate item the price is higher.  So I'd like to use the 20% offer.

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