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maharith
Paper Tape
Posts: 1
Registered: ‎08-10-2017
Location: SE
Views: 362
Message 1 of 2

Warranty issue

Hi

 

How can I email lenovos customer service regarding the warranty, I have been trying and searching for longtime in Lenovo site but no luck.

 

My laptop is new, I just bought it 2017-07-31 but the warranty starts from 2016-12-11, therefore I need to attach the invoice as proof.

 

Can anyone help thankfully by providing email to contact them.

 

Thanks in advance

Administrator
Administrator
Posts: 6,477
Registered: ‎09-03-2014
Location: SK
Views: 277
Message 2 of 2

Re: Warranty issue

Hello maharith, welcome to the Community,

 

You can register you warranty through two different methods;

On the support site select your system and then in the Warranty & Repair menu select "Check Warranty Status" and on the Warranty Lookup page select to "Check Warranty".  After entering your serial number you will see an option, on the right side, called Warranty Registration; this will take you to where you can register your warranty.

Alternatively, if you need to avail yourself of service immediately, you can contact support by phone and inform the agent that your warranty entitlement requires correcting; they will then be able to advise you as to where you need to send your proof of purchase to for your country.

Andy


English Community Leader


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