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goose
Blue Screen Again
Posts: 16
Location: Toronto
1,876 Views
Message 1 of 6

Where is the feedback page?

Hi. I'm trying to find some means of contacting Lenovo for leaving feedback regarding their product(s), but I don't know how.

Basically I'm looking for Lenovo-equivalent for this:

http://www.apple.com/feedback/

They give you easy means to leave feedback/suggestions and feature requests for each of their product. I don't expect Apple-quality support from Lenovo, but at least an email address would be nice.

 

Thanks.

goose
Blue Screen Again
Posts: 16
Location: Toronto
1,863 Views
Message 2 of 6

Re: Where is the feedback page?

I asked for a feedback email address on Premium support chatline, and after 15~20 min of waiting, the support person gave me this email address:   lenovopop@suth.com

 

When I sent my feedback to the email address, I got an automated reply:

 

----- Forwarded Message -----

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed.

      lenovopop@suth.com

 

 

This is pretty frustrating.

Guru
Posts: 2,524
Location: DE
1,848 Views
Message 3 of 6

Re: Where is the feedback page?

On each page you will find a red megaphone in the upper right corner

Click --> 

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goose
Blue Screen Again
Posts: 16
Location: Toronto
1,837 Views
Message 4 of 6

Re: Where is the feedback page?

But that only goes to the webmaster. As the description says when you click the megaphone:

"This form is only used to collect your opinion of our site."

Retired Moderator
Retired Moderator
Posts: 3,220
Location: Pakistan
1,821 Views
Message 5 of 6

Re: Where is the feedback page?

Hi goose,

On the FAQs page I found this:-


"I have a great idea, how do I tell Lenovo?
To submit an idea or feedback to Lenovo, please send an e-mail with your comments to websales@lenovo.com "

------------------------------------------------------------

Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]

IdeaPad: U350

Apple:- Macbook Air [Snow Leopard]
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goose
Blue Screen Again
Posts: 16
Location: Toronto
1,813 Views
Message 6 of 6

Re: Where is the feedback page?

Thank you. With alias like "websales" I get an impression that my feedback will be sent to a sales agent who will promptly delete non-sales related inquiries, but I'll send them my feedback regardless.

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