12-18-2011 06:09 PM
Hi. I'm trying to find some means of contacting Lenovo for leaving feedback regarding their product(s), but I don't know how.
Basically I'm looking for Lenovo-equivalent for this:
http://www.apple.com/feedback/
They give you easy means to leave feedback/suggestions and feature requests for each of their product. I don't expect Apple-quality support from Lenovo, but at least an email address would be nice.
Thanks.
Solved! Go to Solution.
12-18-2011 06:27 PM
I asked for a feedback email address on Premium support chatline, and after 15~20 min of waiting, the support person gave me this email address: lenovopop@suth.com
When I sent my feedback to the email address, I got an automated reply:
----- Forwarded Message -----
This is an automatically generated Delivery Status Notification.
Delivery to the following recipients failed.
lenovopop@suth.com
This is pretty frustrating.
12-18-2011 11:07 PM
On each page you will find a red megaphone in the upper right corner
12-19-2011 08:41 AM
But that only goes to the webmaster. As the description says when you click the megaphone:
"This form is only used to collect your opinion of our site."
12-20-2011 12:43 PM
Hi goose,
On the FAQs page I found this:-
"I have a great idea, how do I tell Lenovo?
To submit an idea or feedback to Lenovo, please send an e-mail with your comments to websales@lenovo.com "
Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350
Apple:- Macbook Air [Snow Leopard]12-20-2011 06:35 PM
Thank you. With alias like "websales" I get an impression that my feedback will be sent to a sales agent who will promptly delete non-sales related inquiries, but I'll send them my feedback regardless.