05-05-2012 02:13 PM
I placed the order via phone a weeks ago.
The sales said Lenovo can’t accept credit card issued by the foreign bank.
So the order seems not taking effect.
But, I received the short message from China bank that I’ve been charged the same money of that order. Furthermore, it charges two times!
My order is worth of $1250.95. I received two charges with each time $1250.95 at noon.
What the hell is going on?
I then called to China bank and they said these money has been frozen by Lenovo. Lenovo can take the money away at anytime they want.
I called the customer service of Lenovo but I even did not get the order mail but only quote mail.
They said they could not handle the deal because I could not provide the order number.
What can I do?
05-05-2012 06:47 PM
welcome to the forum!
your bank should have explained that this is a temporary hold and will disappear automatically in a few days. typically this doesn't impede your spending limits in any way. it appears on your account as a temporary authorization and never converts into a full charge. the two are vastly different.
give it a few business days (since it's now the weekend) and the temporary holds will disappear.
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