04-13-2019 10:12 AM
I've got X1 Carbon which I bought in USA, I live in Europe. When I go to lenovo warranty upgrade page a see a few options. I want upgrade to IWS, ADP and Battery to 3years, when I go to checkout it wants to shipping address (only in US territory). I thought that warranty upgrade is "digital" not physics. Anyone can help and tell how can I uprade that warranty when I'm not in USA ? Maybe they only wants address for billings and upgrade will be digital online?
Thanks from up for all replies.
04-15-2019 12:24 PM
Hello and welcome to the Community,
You don't state which country you are in, (also a requirement in the Community Guidelines and you might like to correct that in your profile), so you will need to contact services sales in your country by phone in order to purchase the warranty upgrades you require. Please bear in mind that IWS is automatic and country entitlement can be checked through the support site; the international warranty offered is only for the supplementary ADP and battery warranty if you wish that to be covered outside of the country of purchase.
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