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Fanfold Paper
Posts: 6
Registered: ‎08-17-2014
Location: United States
Views: 372
Message 1 of 2

Y40- Depot service status not showing parts ETA

I received an e-mail saying that there was a shortage of parts for my laptop however, on the status page the parts ETA only displays N/A. I dont think this is normal since when I sent in my laptop last week, it was repaired within the day it was received. My case number is 8003829687. Does anybody know how long parts typically take for the repair center to receive?

Social Support Agent
Social Support Agent
Posts: 2,413
Registered: ‎08-10-2014
Location: IN
Views: 334
Message 2 of 2

Re: Y40- Depot service status not showing parts ETA

Hi Miguelmagpantay,


Welcome to Lenovo forums


As I understood that you are facing issue with your laptop and you are waiting for the parts.


For the parts ETA please contact the Lenovo support for further details.


Please click here to visit the Lenovo support link and select your region to get the contact number.


Hope this helps! Do post us back for further queries.


Best regards,    



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