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United Kingdom of Great Britain and Northern Ireland

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  • Posts: 12
  • Registered: ‎03-07-2018
  • Location: United Kingdom of Great Britain and Northern Ireland
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  • Message 1 of 2

g34W flickering has come back - I want my money back

2020-10-08, 8:13 AM

Can someone at Lenovo please urgently contact me - Please provide me the UK returns address for a g34W monitor. 


I have had it for 5 months and have tried every single troubleshooting step I can think of, but it still flickers even on the windows desktop. 


when it is flickering, if I gently put pressure on the bottom bezel, it stops the flickering which tells me its a hardware fault. 


It sounds silly but due to other issues outside of my control, the stress of this is causing my mental health to suffer. I don't want a repair or replacement, I want a refund. Please advise how I can arrange this. 




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Re:g34W flickering has come back - I want my money back

2020-10-09, 10:13 AM



In the first instance you will need to open a support case and establish that the display is defective and then inform them of your desire for a refund which will likely result in a complaint being opened and a Case Manager assigned.




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