03-30-2016 09:51 AM - edited 03-30-2016 09:52 AM
well i am very angry, i have bought the netbook yoga 900 1 month ago by now and it started immediately to freeze every 2 minutes.
i called the assistance but they told me that they couldn't change my broken yoga with a new one because i bought from the european website store and the official exclusive retailer (digital river) doesn't substitute the defectives notebooks but it can only refunds the customers.
so i ask immediately a refund to buy the same yoga 900 from another physical retailer, but after 3 weeks of emails - in wich they tease me asking for the same informations 2 or 3 times, like the number of the serial - i haven't got my money back yet (1800 €) and i still have an unusable netbook.
i will never buy again from the lenovo, and i suggest to you to do the same...
04-01-2016 04:03 AM
Hello and welcome to the community,
in order that we can try to find out what has happened here could you please send me the following information by private message;
Date of purchase;
Thanks in advance
English Community Leader
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
Did you find a post helpfull? You can thank the member by clicking on the star below their post awarding them Kudos
Please don't ask me questions by Personal Message; questions belong in the forums.