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ThePainKiller23
Paper Tape
Posts: 3
Registered: ‎03-30-2016
Location: IT
Views: 381
Message 1 of 2

i will never buy again from lenovo

well i am very angry, i have bought the netbook yoga 900 1 month ago by now and it started immediately to freeze every 2 minutes.

i called the assistance but they told me that they couldn't change my broken yoga with a new one because i bought from the european website store and the official exclusive retailer (digital river) doesn't substitute the defectives notebooks but it can only refunds the customers.

so i ask immediately a refund to buy the same yoga 900 from another physical retailer, but after 3 weeks of emails - in wich they tease me asking for the same informations 2 or 3 times, like the number of the serial - i haven't got my money back yet (1800 €) and i still have an unusable netbook.

i will never buy again from the lenovo, and i suggest to you to do the same...

Administrator
Administrator
Posts: 6,814
Registered: ‎09-03-2014
Location: SK
Views: 286
Message 2 of 2

Re: i will never buy again from lenovo

Hello and welcome to the community,

 

in order that we can try to find out what has happened here could you please send me the following information by private message;

 

Full Name;
Telephone No.;
email address;
System Type;
System s/n;

Date of purchase;
Order Numbers;

 

Thanks in advance

 

Andy

 

English Community Leader
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