03-28-2017 12:33 PM
After a succesful installation of office 2016 on a newly regenerated system i get this error message:
api-ms-win-crt-heap-l1-1-0.dll is missing
Office 2007 works ok but not the 2016 version, the system is running win 8.1 updated to last version from ms
After the system was reset i had to download driver for the wireless card, i got the missing dll error before and after this
I have isnatlles several off 2016 on win 8.1 system without failure so I think there something with the lenovo image ???
Solved! Go to Solution.
03-29-2017 01:57 AM
Thanks for using the Lenovo forums.
From what I was able to find, this is likely a missing redistributable package error.
Try the following: (credit)
See if this will make a difference for you.
Hope this helps, let us know how you get on.
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03-29-2017 05:17 AM
Hi, thanks for your answer, I'm sorry it did not work, I deleted the 2016 version and installed office 2013 with succes so i let it be with that, I have used enough time trying to solve it. Maybe a clean W8,1 installation had worked, but i dont have the proper code and sw.