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Posts: 37
Registered: ‎10-23-2011
Location: Boston
Message 1 of 3 (5,247 Views)

the lenovo outlet

Hi,

What should I expect when buying a computer on the outlet that says 'scratch and dents'? Does it justify the price drop?

 

Thanks!

Dave

Posts: 21,009
Topics: 128
Kudos: 1,274
Solutions: 1,357
Registered: ‎12-19-2008
Location: Australia, Melbourne
Message 2 of 3 (5,228 Views)

Re: the lenovo outlet

it could be a laptop with broken boxes with perfect laptop or a laptop with slight blemishes...
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
Posts: 5,591
Solutions: 647
Registered: ‎11-23-2007
Location: US
Message 3 of 3 (5,209 Views)

Re: the lenovo outlet

perhaps this will help...

 

http://outlet.lenovo.com/customer-service

Condition Definitions

What does "New" mean?

  • Order canceled and never shipped.
  • Factory direct excess.

What does "Redistributed" mean?

  • Product was shipped and returned unopened.
  • Factory seal was not broken by customer.
  • Product was never used by customer.

What does "Refurbished" mean?

  • Product was returned with the factory seal broken.
  • Product may or may not have been turned on.
  • Product may or may not have been used.

What does "Scratch and dent" mean?

  • Product was returned with the factory seal broken.
  • Product may or may not have been turned on.
  • Product may or may not have been used.
  • Product has been refurbished.
  • Product has cosmetic blemishes.

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