Support in other languages: 
Showing results for 
Search instead for 
Do you mean 

Welcome to the Forums!

Welcome to Lenovo's Peer-to-Peer Discussion Community!
Please noteour guidelines.How to register and login andCommunity FAQs.

Help Lenovo Shape the Future of PCs

Take the ownership survey. Share your ideas with our product team

Visit the Lenovo Blogs!

visit the blogCheck out the ThinkPad Time Machine
Reply
Highlighted
Punch Card
Posts: 34
Registered: ‎10-23-2011
0
Accepted Solution

the lenovo outlet

Hi,

What should I expect when buying a computer on the outlet that says 'scratch and dents'? Does it justify the price drop?

 

Thanks!

Dave

Posts: 20,897
Topics: 128
Kudos: 1,251
Solutions: 1,344
Registered: ‎12-19-2008
0

Re: the lenovo outlet

it could be a laptop with broken boxes with perfect laptop or a laptop with slight blemishes...
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
Posts: 5,155
Solutions: 554
Registered: ‎11-23-2007
0

Re: the lenovo outlet

perhaps this will help...

 

http://outlet.lenovo.com/customer-service

Condition Definitions

What does "New" mean?

  • Order canceled and never shipped.
  • Factory direct excess.

What does "Redistributed" mean?

  • Product was shipped and returned unopened.
  • Factory seal was not broken by customer.
  • Product was never used by customer.

What does "Refurbished" mean?

  • Product was returned with the factory seal broken.
  • Product may or may not have been turned on.
  • Product may or may not have been used.

What does "Scratch and dent" mean?

  • Product was returned with the factory seal broken.
  • Product may or may not have been turned on.
  • Product may or may not have been used.
  • Product has been refurbished.
  • Product has cosmetic blemishes.

ThinkStation C20      ThinkPad X1C · X220 · X60T · 600Microsoft MVP

#RetroThinkPadShare your input on the Retro ThinkPad Time Machine
http://blog.lenovo.com/en/blog/retro-thinkpad-time-machine/