09-21-2010 07:59 PM
I live and work in Canada. While down in the US, I arranged to buy a new thinkpad t410s from someone I know in the US (nothing sketchy: he's my brother's best friend...got it from his work and doesn't need it). He told me that it had a one year warranty on it, which made sense (it seems it's the standard thinkpad warranty these days). I came back to Canada, worried about whether the warranty would be useful to me in Canada (and elsewhere) and so called Lenovo to ask. The Lenovo rep I spoke to told me that a new t410s definitely has IWS (international warranty service) elligibility. Great. I sent my brother money to hand over for the machine. I got a note today from my brother saying that his friend thinks the warranty is only good in the US. I checked the type/model number - 2904G2U - through the lenovo website and it said that it was indeed eligible for IWS. So, I think my brother's friend is just mistaken, but I wanted to be sure that there's nothing I could be missing here. Anyone familiar enough with this stuff to say for sure, or at least confirm that I'm not missing anything obvious here?
Sorry for all the details, I just don't want to get screwed by a loophole or some kind of exception.
09-21-2010 09:11 PM