English Community

Lenovo NotebooksLenovo P, Y and Z series Notebooks
All Forum Topics
Options

1 Posts

04-16-2012

Philippines

7 Signins

28 Page Views

  • Posts: 1
  • Registered: ‎04-16-2012
  • Location: Philippines
  • Views: 28
  • Message 1 of 5

Ideapad Z470 muting,volume is adjusting by itself..HELP PLEASE.

2012-04-16, 6:42 AM

My problem is about a week and im very frustrated with it. What happen is my laptop suddenly mutes itself, it was very annoying specially when Im listening to music. Also the five lights on the touch panel are being pressed by themselves.

 

Also the tricky part is that it only happens when power is plugged in when the power is not plugged it doesnt happen.

 

I tried to update, reinstall, remove the drivers but the problem is still present.

 

My main question is if there's a way to disable the whole five touch panels in my z470 laptop?

HELP PLEASE!!

Solved! See the solution
Reply
Options

955 Posts

01-05-2010

INDIA

981 Signins

6198 Page Views

  • Posts: 955
  • Registered: ‎01-05-2010
  • Location: INDIA
  • Views: 6198
  • Message 2 of 5

Re: Ideapad Z470 muting,volume is adjusting by itself..HELP PLEASE.

2012-04-18, 13:30 PM

Hello espiritueds and welcome to community,

 

To disable the Touch button you need to uninstall Lenovo energy management software.

 

The issue seems to be happen due to internal cable connecting these touch buttons.

 

If the laptop is in warranty then you can contact the support center and get the case log.

Country or Region

Language

Telephone number

Hours of operation

Supported products

Philippines

Tagalog, English

180089086389 (Domestic Toll Free)
180014410659 (International Toll Free) 
Email: lenovo@lenovo2u.com

9 am - 6 pm Monday - Friday 
9 am - 3 pm Saturday

IDEA Products

 

 

Best Regards,

Tanuj


Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution".! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

Reply
Options

1 Posts

05-24-2012

phillipines

3 Signins

14 Page Views

  • Posts: 1
  • Registered: ‎05-24-2012
  • Location: phillipines
  • Views: 14
  • Message 3 of 5

PLEae Help me . Touch buttons are not working

2012-05-24, 6:28 AM

Please Help me .. because the touch buttons  are not working on my lenovo z470 core i3 ...
it does not working it was the mute , volume up , volume down , camera and brightness ..
What will i gonna do or install to fix it up ..

please Reply as soon as possible .. thanks

Reply
Options

955 Posts

01-05-2010

INDIA

981 Signins

6198 Page Views

  • Posts: 955
  • Registered: ‎01-05-2010
  • Location: INDIA
  • Views: 6198
  • Message 4 of 5

Re: PLEae Help me . Touch buttons are not working

2012-05-24, 13:12 PM

Hi

 

Please install Lenovo energy management software to make the hotkey working.

 

Best Regards,

Tanuj


Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution".! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

Reply
Options

1372 Posts

08-28-2011

TH

6684 Signins

75878 Page Views

  • Posts: 1372
  • Registered: ‎08-28-2011
  • Location: TH
  • Views: 75878
  • Message 5 of 5

Re: Ideapad Z470 muting,volume is adjusting by itself..HELP PLEASE.

2012-05-24, 14:33 PM

Hi Espiritueds,

 

please check if Lenovo RIC application may be active unnoticed,

have a look at this thread...

http://forums.lenovo.com/t5/IdeaPad-Y-U-V-and-Z-series/Y570-Windows-media-player-problem/m-p/720147

 

good Luck... Zehn

0 person found this solution to be helpful.

This helped me too

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete